PC TECHNICIAN

PC TECHNICIAN

Department of the Navy U.S. Marine Corps

BUSINESS AND SUPPORT SERVICES

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Overview Help Accepting applicions Posted today

• Apply by 06/30/26 Due by 11:59 p.

m. ET on June 30, 2026 Locion 1 vacancy in the following locion: Quantico, VA 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $45,000 - $55,000 per year Pay scale & grade NF 03 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 77723 Control number 873259700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Open to Public Duties Help Independently installs and maintains computer reled hardware and software and troubleshoots system problems in support of various Semper Fit & Exchange Services applicion programs th affect accuracy, reliability, acceptability and timeliness of final work products. Provides analysis and troubleshooting support to users and supports IT Specialists in program analysis, design, development, testing and implemention for applicions. Installs, maintains and troubleshoots

PC / LAN

hardware to include: CPU's, monitors, printers, LAN cabling, modems, laptops, switches, hubs, UPS¿s, keyboards, mice and other hardware devices. Provides analysis and troubleshooting support to users, staff and field personnel on

PC / LAN

software to include: MS Windows, Outlook, MS Office, VPNs, Dialup and other software applicions. Maintains and tracks asset inventories. Maintains and tracks software library. Crees and maintains Standard Opering Procedures documention and how to guides. Maintains and updes call center ticket tracking software knowledge base and other reled documention. Crees and administers Active Directory user and email accounts. Provides end user

PC / LAN

hardware and software support through telephone, email and desk side support utilizing a call center ticket request. Crees and maintains image library. Unpacks, configures and deploys PCs. Installs and configures Blackberry and other PDA's. Maintains and distributes mobile computing library. Maintains and distributes projectors. Provides backup and restores operions on user directories. Maintains and supports printers. Inities contact with internal support groups, commands, field personnel, outside vendors and others for problem identificion and resolution. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communices positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for sisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulions and standards. Observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupional illness, and/or property damage resulting from workplace mishaps to the immedie supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. May work a fluctuing work schedule to complete work assignments outside of the typical workweek and work hours in a 365-day, 24-hour, 7 day a week, roting shift environment. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45 lbs. with assistance. Requirements Help Conditions of employment See Duties and Qualificions

EVALUATIONS

Qualificions Bachelor's Degree from an accredited college or university in Computer Science, Informion Technology or a reled field approprie to work of the position, OR an approprie combinion of educion and experience th demonstres possession of knowledge and skill equivalent to th gained in the above, OR three years of relevant computer support experience preferably in a call center or helpdesk environment th demonstres knowledge of network technologies and concepts. Equivalent educion may be substituted. Ability to demonstre and discuss knowledge of personal computers, opering systems, network technologies and concepts. Strong

PC / LAN

hardware and software troubleshooting skills. Knowledge of

PC / LAN

hardware. Must have A+, Security and Certificion or ability to obtain within eleven months. Net+, Microsoft or Cisco certificion a plus. Familiarity with MS Opering Systems and Office Suite and knowledge of ADP equipment, Active Directory, Windows 2000 / XP opering systems, DOS, Outlook, and other standard PC hardware and software. Skill to communice effectively verbally and in writing, and to make necessary troubleshooting decisions. Unix, wireless and network administrion skills a plus. Exceptional customer service and interpersonal skills. Additional informion

GENERAL INFORMATION

Applicants are assured of equal considerion regardless of race, age, color, religion, nional origin, sex, GINA, political affiliion, membership or non-membership in an employee organizion, marital stus, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision on granting reasonable accommodion on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discriminion and retaliion. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigive Consumer Report. Employment is contingent upon the successful completion of a Nional Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualificion to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

• Educion/certificion certifice(s), if applicable.
• If prior military, DD214 Member Copy This activity is a Drug-free workplace.

The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolered. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separed members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/stement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME

(ET)

ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Your applicion/resume and supporting documention used to determine whether you meet the job qualificions listed on this announcement. This vacancy filled by the best qualified applicant as determined by the selecting official. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website. Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. Resumes with personal photographs will not be considered for this vacancy. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Agency contact informion

BUSINESS AND SUPPORT SERVICES

Phone 703/432-0435 hqhr.vacancies@usmc-mccs.org Address

BUSINESS AND SUPPORT SERVICES DIVISION 3044 CATLIN AVE QUANTICO, VA 22134-5003 USA

Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website. Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. Resumes with personal photographs will not be considered for this vacancy. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Expand Hide how to apply Agency contact informion

BUSINESS AND SUPPORT SERVICES

Phone 703/432-0435 hqhr.vacancies@usmc-mccs.org Address

BUSINESS AND SUPPORT SERVICES DIVISION 3044 CATLIN AVE QUANTICO, VA 22134-5003 USA

Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted today

• Apply by 06/30/26 Due by 11:59 p.

m. ET on June 30, 2026 Locion 1 vacancy in the following locion: Quantico, VA 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $45,000 - $55,000 per year Pay scale & grade NF 03 Promotion potential NA Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 77723 Control number 873259700