IT/OT Specialist

IT/OT Specialist IT/OT Specialist

Location:

South Boston, Virginia, United States

Job ID:

R0121878

Date Posted:

May 27, 2026

Sector:

Energy

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category): IT, Telecom & Internet Job Type (Experience Level): Experienced

Job Schedule:

Full time

Remote:

No (Hitachi Employees) HiNext Access Required

Job Description:

Step into a role where technology meets innovation on the factory floor. Hitachi Energy is seeking a Factory IT/OT Support Specialist to join the team in South Boston, VA. In this dynamic position, you'll play a key role in ensuring the reliability, security, and performance of both IT and operational technology (OT) systems that power manufacturing operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. This opportunity blends hands-on technical support with cybersecurity awareness, giving you exposure to both office IT systems and critical shop floor technologies. You'll work across a range of systems—from collaboration tools to industrial equipment—while partnering with global teams to maintain a secure and efficient environment. If you enjoy solving technical challenges, working close to operations, and contributing to secure, high-performing systems, this role offers the chance to grow your expertise while making a meaningful, daily impact. How you'll make an impact Provide onsite support for factory IT and OT systems and users Support collaboration tools, meeting rooms, and shared technology areas Maintain and troubleshoot shop floor devices (scanners, kiosks, printers, MES hardware) Execute IT/OT cybersecurity operational tasks and apply security measures Act as first responder for cybersecurity incidents and coordinate with response teams Monitor and report unusual OT system behavior or potential threats Identify and protect critical factory assets through monitoring and patching Collaborate with vendors to maintain and secure systems Your background Formal qualification or apprenticeship in information technology Minimum 2 years of professional IT support experience Familiarity with IT/OT environments or industrial systems Strong communication skills in English and local language Proactive, solution-oriented, and able to work independently Knowledge of tools such as ServiceNow, Microsoft 365, Windows, iOS, and asset management systems (ITIL preferred) More about us Advance your career with a global leader driving the future of sustainable energy Access ongoing learning and development in a collaborative environment Be part of an inclusive culture where innovation, safety, and growth are valued Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.