Desktop Support Technician

Job Description

•  Provide first-level contact and problem resolution for users with hardware, software, and application issues.
•  Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.
•  Troubleshoot and resolve issues related to Windows operating systems, MacOS, and other standard software.
•  Maintain inventory of all equipment, software, and software licenses.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

•  2 years of experience configuring & installing Windows PCs, monitors, scanners, wall displays, and printers.
•  Excellent interpersonal and communication skills
•  ServiceNow experience