Onsite Computer Support Specialist

Onsite Computer Support Specialist Urban League of Metropolitan Seattle

• 3.1 Seattle, WA Job Details Full-time $34.20
• $38.

00 an hour 5 hours ago Benefits AD&D insurance Paid holidays Paid time off Employee assistance program 403(b) Professional development assistance Qualifications Desktop computer repair Computer operation Telecommunications network device configuration Hardware maintenance Equipment troubleshooting Software installation User training (technical support) High school diploma or GED Network configuration for security systems Email configuration (technical support) Computer hardware Desktop (troubleshooting support) Computer management Network security appliance implementation Network infrastructure management Desktop administration Full Job Description

JOB DESCRIPTION

The Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

High school diploma or equivalent; Bachelor's degree in related field preferred 2+ years experience providing basic computer support or training to youth and/or adults Knowledge of PC hardware and software configurations, troubleshooting and maintenance Experience installing, troubleshooting, and managing Microsoft products Experience troubleshooting email related issues Configuration, management, and troubleshooting skills for routers, switches, and firewalls Ability to multitask in order to complete responsibilities in a timely and accurate manner. Ability to recognize IT issues and opportunities and determine the appropriate action required Ability to use time effectively and efficiently Knowledge of network infrastructure standards Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.) ULMS Total Compensation

• Most Benefits will take effect on the 1st of the month following a 60-day waiting period Medical
• $8,741.40 per year Dental
• $570 per year Vision
• $65.04 per year Group Life & ADD
• $41.70 per year Employee Assistance Program
• $57.60 per year 403(b) retirement
• $100 per month Health & Fitness Benefit
• $419.88 per year LinkedIn Learning Account Professional Development Funds
• up to $1500 per year for approved professional development activities Paid Time Off ~ 3.5 weeks of PTO accrued annually during first 24 months of employment 8 annual personal holiday/health and wellness days
• 11 paid holidays + 6 day paid winter holiday break WA State Paid Family & Medical Leave
• 0.8% of salary
• 100% employer paid Workers Compensation Coverage
• $395.20
• $3,591.33 per year (depending on class code) Taxes
• 9.

8% of salary At the Urban League of Metropolitan Seattle, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.