Support Engineer II-Ext - AMZ9686750

Description

MULTIPLE POSITIONS AVAILABLE

Employer:

AMAZON.COM SERVICES LLC

Offered Position:

Support Engineer II-Ext Job Location:

Seattle, Washington Job Number:

AMZ9686750

Position Responsibilities:

Operate the Managed Service platform and collaborate with internal service teams to manage critical infrastructure services for global enterprise-scale customers. Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to identify the root cause, and build proof-of-concept environments aligned with cloud-best-practices. Build utilities and tools that facilitate safe, high-speed, wide-scale operations. Identify technical issues and develop improvements to technical processes. Serve as a point of escalation and drive customer communication during critical service events. Mentor junior engineers.

Position Requirements:

Bachelor's degree or foreign equivalent degree in Networking, Information Technology, Engineering or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skills: (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) Linux or Windows Operating System support; (3) networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP. Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $95,600/year to $160,000/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications Position Requirements:

Bachelor's degree or foreign equivalent degree in Networking, Information Technology, Engineering or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skills: (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) Linux or Windows Operating System support; (3) networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP.#0000 Preferred Qualifications Please see job description and the position requirements above. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.