IT Technical Specialist

IT Technical Specialist Weyco Group Inc - 3.9 Glendale, WI Job Details Full-time From $45,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee discount Qualifications Smartphone (troubleshooting support) Interpersonal skills Phone communication Equipment installation iOS Equipment troubleshooting Printer (troubleshooting support) Software installation Android System maintenance Bachelor's degree Computer hardware Task prioritization Azure AD Organizational skills macOS Entry level Active Directory management Mobile devices Client interaction via phone calls

Full Job Description Job Description:

Weyco Group, Inc., a global footwear distributor, has a full-time position available at corporate headquarters located just minutes from downtown Milwaukee. We are currently seeking a team player with strong interpersonal and organizational skills. The ability to prioritize multiple tasks and interact professionally with all employee levels is a must. Candidates must be able to simplify and explain technical concepts to non-technical end-users and work on a flexible schedule. The patience to comprehend and perform remote phone support is necessary.

Duties may include:

Maintain, analyze, troubleshoot, and resolve hardware and software issues in an office & warehouse environment for 150+ PC and mobile devices Maintain and configure Microsoft Active Directory, Azure Active Directory, and Microsoft O365 products Technical Support of 200+ users in an Office and Warehouse environment Remote Support for our Sales Team, Remote Offices, and Retail Store Locations Support and maintain laser printers and thermal label printers Configure, support, and maintain mobile scanning devices Perform physical moves of computer equipment and IT devices Smart Phone support (iOS and Android) Continually upgrade knowledge and skill base relating to new product rollouts, existing products and new technology

Requirements:

Entry Level support role that included installation and maintenance of PC/Mac hardware and software In-depth knowledge of Microsoft Active Directory and Microsoft O365 products Knowledge of Mac OS, mobile OS, and mobile scanners a plus Must be able to track and document processes, problem resolution and history 2-4 four year degree is preferred with certifications

Job Type:

Full-time Pay:

From $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Vision insurance Ability to

Relocate:

Glendale, WI 53212: Relocate before starting work (Required)

Work Location:

In person