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Desktop Support
Job
LRS
Madison, WI (In Person)
$48,531 Salary, Full-Time
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Job Description
Codeworks, an LRS company, is seeking a Desktop Support Technician for a contract opportunity. An opportunity to provide hands-on technical support for desktop and laptop systems. This role focuses on troubleshooting, device setup, deployment, and maintaining reliable computer operations in a fast-paced environment. Key Responsibilities Troubleshoot and resolve hardware and software issues for desktops and laptops Install, configure, and deploy new devices and replace outdated equipment Image and set up devices for end users Provide customer-focused support during device setup and issue resolution Maintain inventory and ensure proper handling and disposal of equipment Track, update, and close service requests in a ticketing system Collaborate with team members to support projects and resolve technical issues Follow established procedures and contribute to continuous improvement efforts Qualifications Experience in desktop support, troubleshooting, or a related technical role Strong customer service and communication skills Experience with device imaging and setup Ability to manage multiple tasks and meet deadlines Ability to work both independently and as part of a team The base range for this contract position is $20.00 -$25.00 per hour, depending on experience. The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations. Individual pay is determined by work location and additional job-related factors. Codeworks, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status. In some cases, Codeworks, an LRS company, uses generative artificial intelligence ("AI") in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact AI.Questions@lrs.com with any questions.