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IT Field TechnicianMadison, WI

Job

Beacon Hill Staffing Group

Madison, WI (In Person)

Full-Time

Posted 2 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/13/2026

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Job Description

To Apply for this Job Click Here Job Description -
FieldTech Support Job Title:
FieldTech Support Location:
Madison, WI (100% onsite)
Duration:
Contract through 6/30/2027 with potential extensions
Start Date:
Late June Work Authorization:
Must be able to work onsite in WI (no relocation)
Interview Process:
In-person interview required
Overview:
Madison-based government org is seeking a FieldTech Support resource to provide desktop support across their central office and field facilities. This role focuses on maintaining and troubleshooting end-user devices while supporting hardware refresh initiatives and day-to-day technical issues.
Key Responsibilities:
Troubleshoot and resolve desktop/laptop issues (onsite and remote support) Image, configure, and deploy new devices Support device setup and provide end-user assistance Maintain asset inventory and handle equipment lifecycle/recycling Manage and close tickets within the DOC ticketing system Support field locations periodically (travel required within WI) Follow DOC processes, policies, and technical standards
Requirements:
2+ years of experience with: Remote troubleshooting End-user support and customer interaction Device imaging and deployment Strong customer service and communication skills Ability to work independently and within a team environment Ability to manage multiple tasks and meet deadlines Must be comfortable with physical requirements (lifting up to 50 lbs, standing up to 8 hours as needed) Nice to
Have:
AV integration experience
Additional Details:
Based at Central Office in Madison, with occasional travel to other facilities Mileage reimbursement or access to state vehicle when traveling Flexible scheduling options (4x10s, 5x8s, or 9-hour schedule with rotating day off) hsmad6926_1781039081 To Apply for this Job Click Here