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Entry Level Manager
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Zeno Management
Milwaukee, WI (In Person)
$64,255 Salary, Full-Time
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Job Description
Join Zeno Management, a Milwaukee-based business consulting firm helping customers discover better connectivity, and is hiring an Entry Level Manager to lead team outreach efforts supporting AT&T's Fiber Internet rollout. The Entry Level Manager will coordinate outreach that introduces customers to AT&T's products and services. As an Entry Level Manager, we will be training you in AT&T Fiber Internet, learning the essentials of how our services support everyday home connectivity. After training, you will then help customers enjoy reliable, consistent internet, guiding them toward solutions that fit their schedules and lifestyles. The Entry Level Manager will also manage and support their team in daily operations, ensuring processes run smoothly. Core Functions of the Entry Level Manager Drive AT&T Fiber Internet enrollments by highlighting the value of fast, reliable, and tailored connectivity solutions for households. Track, manage, and support team performance using activity records and dashboards to ensure alignment with specific goals. Provide ongoing coaching to team members to enhance communication skills, promotional effectiveness, and enrollment success. Work closely with internal teams to ensure smooth enrollment operations and accurate processing of all customer orders. Maintain current knowledge of AT&T Fiber Internet plans, promotions, and benefits to clearly communicate value to residents. Education & Experience Needed for the Entry Level Manager High school diploma or GED preferred. Experience in customer service and/or management is a plus. Preferred Skills for the Entry Level Manager Detail-oriented with a focus on accurate documentation and reporting. Collaborative mindset to work seamlessly with teams and leadership. Strong time management skills to balance team support and activities. Enthusiasm for learning and staying current on AT&T Fiber offerings and promotions.