Infrastructure and Cloud Operations Lead

Infrastructure and Cloud Operations Lead at Client Infrastructure and Cloud Operations Lead at Client in Arcadia, California Posted in 2 days ago.

Type:

full-time

Job Description:

Infrastructure and Cloud Operations Lead Location:

City of Industry, CA (On-Site) Full-Time Employment with CLIENT Position Summary Our Direct client is seeking an Infrastructure and Cloud Operations Lead to provide hands-on ownership and directional leadership of their hybrid IT environment across all offices nationally. As a lean IT organization, this role combines direct technical execution with responsibility for guiding the evolution of their cloud and infrastructure strategy. The individual will actively manage day-to-day operations while helping define, standardize, and mature the infrastructure/cloud posture over time. This position establishes durable operational accountability, strengthens reliability, and ensures disciplined execution across cloud, on-premises, and end-user environments. Core Responsibilities Hybrid Infrastructure and Cloud Leadership (Hands-On) Directly administer public cloud and on-premises systems Operate and optimize Microsoft-centric cloud stack (Entra, Intune, Azure IaaS/PaaS) Lead evaluation, direction, and optimization of cloud architecture and platform strategy Define infrastructure standards and configuration baselines Ensure system availability, scalability, and performance Perform troubleshooting, optimization, and lifecycle improvements Maintain current infrastructure documentation and architecture diagrams Operational Governance and Change Discipline Implement and enforce structured change management processes Establish monitoring, alerting, and operational visibility standards Reduce configuration drift and unmanaged system variance Ensure disciplined patching, maintenance, and upgrade cycles Maintain clear documentation of system changes and infrastructure state Security Implementation and Infrastructure Hardening Partner with fractional CISO to execute infrastructure security initiatives Implement identity, access, endpoint, and network security controls (Entra, Conditional Access, EDR/NDR) Maintain secure configuration baselines across cloud and on-prem systems Remediate vulnerabilities and support audit requirements Disaster Recovery / Business Continuity Maintain and optimize backup and recovery architecture Conduct periodic disaster recovery testing Refine recovery procedures and improve recovery time performance Strengthen infrastructure resiliency across locations IT Service Delivery and End-User Support Oversee and actively support service desk operations Provide escalation support for complex technical issues Coordinate desktop support across offices Track service metrics and identify recurring issue trends Drive root-cause resolution to improve stability IT Asset Management and Technology Lifecycle Maintain accurate tracking of hardware, software, and cloud resource utilization Support technology lifecycle planning and replacement forecasting Provide visibility into asset inventory and infrastructure-related spend Identify redundant or underutilized resources Vendor and Partner Coordination Serve as operational lead for infrastructure-related vendors Evaluate managed services and cloud providers as needed Ensure effective knowledge transfer from modernization initiatives Align vendor performance with internal operational standards Qualifications and Experience 7+ years of progressive, hands-on infrastructure engineering experience Strong experience designing and operating hybrid cloud environments (Azure and OCI a primary focus) Experience guiding cloud architecture decisions in small-to-mid-sized organizations Comfort operating in lean IT environments requiring direct execution Working knowledge of IT Service Management (ITSM) frameworks (e.g., ITIL) Familiarity with IT Asset Management best practices Solid networking fundamentals (firewalls, VPNs, SD-WAN, routing, subnets) Experience supporting multi-site / multi-branch organizations preferred Technical Skills Microsoft Entra ID (Azure AD) administration Conditional Access policy design and enforcement Microsoft Intune (device management, compliance, endpoint configuration) Azure Infrastructure (Virtual Machines, networking, resource governance) Azure Virtual Desktop (general understanding and support) Azure hybrid infrastructure and networking (on-prem to cloud integration) Windows Server administration and Active Directory management Multi-site network architecture, routing, and subnet design Branch connectivity technologies (SD-WAN concepts and operations) Firewall platforms (Palo Alto preferred) Security & Monitoring Tooling (Preferred Experience) Threat & Vulnerability Management (e.g., Tenable) Network Monitoring (e.g., WhatsUp Gold or equivalent) Endpoint Detection & Response (e.g., Cortex or equivalent) Network Detection & Response (e.g., Darktrace or equivalent) Preferred Certifications (At least one strongly desired, in priority order) MD-101

• Modern Desktop Administrator (Entra / Intune focus) AZ-800
• Windows Server Hybrid Administrator AZ-104
• Azure Administrator (core infrastructure) MS-102
• Microsoft 365 Administrator