Infrastructure Project Engineer

We are looking for an Infrastructure Project Engineer to serve as the primary technical leader for a healthcare-focused client environment in Jacksonville, Florida. This contract-to-permanent opportunity combines hands-on engineering, project ownership, and client-facing partnership, with a strong emphasis on reliability, security, and well-documented operations. The person in this role will guide infrastructure improvements, resolve complex technical issues, and help maintain a stable Microsoft-based ecosystem that supports critical business and compliance needs.

Responsibilities:

• Direct infrastructure initiatives from planning through completion, including platform upgrades, server replacements, cloud-related efforts, and other environment improvements while keeping schedules and records up to date.
• Build, configure, monitor, and retire physical and virtual server systems across Windows Server, VMware, and Hyper-V environments.
• Administer and enhance Microsoft technologies such as Microsoft 365, Entra ID, Intune, Azure, Exchange, and Active Directory to support secure and efficient operations.
• Serve as the senior escalation resource for difficult technical problems involving servers, networking, cloud services, and endpoint connectivity.
• Strengthen system security by managing endpoint protection and application control tools, including ThreatLocker or comparable zero-trust solutions.
• Perform hands-on network support work involving switches, routing, firewalls, VLANs, DHCP, DNS, and circuit-related troubleshooting.
• Produce and maintain clear technical documentation in knowledge management platforms and share expertise with other engineers through active collaboration.
• Meet service expectations by tracking work accurately in ticketing and project systems, documenting activity in real time, and supporting defined SLA commitments.