Systems Engineer II

Systems Engineer II LogixCare, LLC Miami, FL Job Details Full-time $60,000

• $75,000 a year 1 hour ago Benefits Tuition reimbursement Paid time off Parental leave Qualifications Microsoft Windows Server Network hardware support System design Microsoft Exchange Windows Microsoft Office VLAN C++ Ruby on Rails Computer hardware Remote access software Hardware support GitHub VPN management Active Directory management MySQL Mobile devices Full Job Description About us We are professional and agile.

Our work environment includes:

Modern office setting We are looking for a Computer Engineer to join our team and help develop innovative solutions to challenging technical problems. The successful candidate will have a strong background in computer engineering, including experience with hardware, software, networking, and system design. The ideal candidate will be able to work independently and collaboratively and will have excellent problem-solving skills. This is an excellent opportunity for a motivated individual to make a real impact on our organization.

Responsibilities:

Position Responsibilities:

Server Operating Systems Architecting, Installation, configuration and troubleshooting Configure file, print and remote access services Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup

Enterprise E-mail/Exchange Online Required:

Exchange Server Installation, configuration and troubleshooting of clients, including remote clients

Workstation Required:

Windows Troubleshooting and configuration Automating configuration of standard mail and messaging clients including Outlook Automating installation configuration, and customization of MS Office Suite applications per customer's preferences Solid understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, smart phones and tablets Datacenter Technologies Working Knowledge of Enterprise Backup Systems Working Knowledge of High Availability load balancing solutions Working Knowledge of Hyper-V, VMware and other virtualization technologies Working Knowledge / Certification in Citrix Technologies Cloud Infrastructure Working knowledge of either or both Microsoft Azure Working knowledge of M365 components such as Exchange Online, Teams, SharePoint, Intune, Security & Compliance, and ATP Other Preferred Technical Knowledge Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity Experience with and understanding of routers and firewalls Experience and understanding of Remote Desktop Services & Citrix Understanding of relationship between routers, switches, patch panels and connecting nodes to a network Understanding of DNS services Understanding of High Availability / Load Balancing solutions Understanding of Wireless technologies Other Considerations DAILY time entry accounting for at least 9 hours in the form of Resolution Notes in Service Tickets Monthly billing should be at least 75% or more of a typical month of about 170 hours available Regular and timely completion of Minimum Documentation Standards for each client On-going self-training to preserve professional viability is a must The ability to regularly score 10's on the Quality Assurance survey Execution and conclusion of projects on-time and/or successful management of client expectations when targets cannot be met Good communication with Account Managers and Team Leader with regards to events and changes transpiring at client sites Ability to communicate with client at all levels from end users, IT personnel and CxO's and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work they perform or are associated with Ability to pay close attention to detail while performing technically detailed tasks Ability to deal effectively with stressful situations Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Ability to provide accurate time estimates for how long a task will take Understands that the success of individuals is measured by the success of their teams Ability to quickly learn new technologies through the use of self-study materials and intuition Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e.

• Susie can't print) Enjoys sharing information, supporting others, and working on a team to achieve team goals

Knowledge, Skills, and Abilities:

Working knowledge of non-Cisco firewall technologies

• SonicWALL, Sophos, Juniper, Fortinet, WatchGuard Working knowledge of Microsoft SQL Server Working knowledge of wireless technologies Controller vs controllerless, mesh technology, SSID management, signal encryption, dynamic

VLAN, RADIUS

authentication Working knowledge of security fundamentals

• endpoint protection, MFA, EDR/XDR, SOC, phishing, threat management

Credentials and Experience:

Engineer with minimum four years' experience Minimum 4 years' experience

• Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support Minimum 4 years' experience
• Cisco Switching/VLAN/Routing/Firewalling Support Minimum 4 years' experience
• Mobile device support (Android and Apple) Minimum 4 years' experience
• Server Hardware Technologies (CPU/RAID/SCSI) Support Minimum 2 years' experience
• Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support Have multiple certifications, high skill level.

The following certifications are preferred:

M365 Certified

• Enterprise Administrator Expert/M365 (Security/Messaging/Teams)

Job Type:

Full-time Pay:

$60,000.00

• $75,000.

00 per year

Benefits:

Paid time off Parental leave Tuition reimbursement Ability to

Commute:

Miami, FL 33172 (Required) Ability to

Relocate:

Miami, FL 33172: Relocate before starting work (Preferred)

Work Location:

In person