Business Systems Process Engineer - Back Office

Job Description Our client in the Manufacturing industry is building a customer‑facing enterprise data ecosystem that serves as a universal data layer across multiple ERPs and channels. They are seeking a Business Systems Process Engineer/Solutions Architect with deep manufacturing domain experience to help define how business data is structured, standardized, and delivered as trusted data products that power analytics and KPIs across the enterprise. This is a business‑focused, architecture‑level role centered on understanding how manufacturing data flows across ERP, CRM, ecommerce, and contact center systems — and ensuring KPIs accurately reflect real operational and commercial performance.

• Partner with manufacturing, commercial, and analytics teams to define enterprise data products that support trusted KPIs
• Ensure master data consistency across systems and downstream analytics
• Serve as the bridge between manufacturing business processes, source systems, and analytics
• Lead discovery sessions to understand how manufacturing data objects (orders, invoices, line items, customer interactions) are created and consumed
• Define data mappings, data models, and conceptual solution architectures across manufacturing systems
• Help identify and address data quality issues across manufacturing systems
• Create and present system maps, data flows, and conceptual architecture artifacts

Ideal Pay Rate:

$75-$90/hr (dependent on years of experience) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 5-8+ years of experience in enterprise business systems, solution architecture, or business systems analysis within manufacturing environments
• Master Data Management (MDM) Experience
• Experience working across enterprise platforms including: ○ ERP (SAP or similar) in a manufacturing context ○ Integration/middleware tools (Boomi, SAP

CPI, AWS

Glue, Lambda, etc.)

• Hands‑on experience supporting manufacturing data domains, including orders, invoices, line items, and channel performance
• Strong understanding of enterprise data structures, data mapping, and data modeling
• Ability to conceptually integrate data across multiple ERPs and manufacturing systems
• Strong systems thinker who understands dependencies between source systems, data products, and KPIs
• Experience supporting multi‑tier manufacturing sales and distribution models(manufacturer → distributor / channel partner → end customer)
• Excellent communication skills; able to translate data and system concepts into business language
• Experience working in Agile / SAFe environments US‑based and open to limited travel (~20%)
• Experience with SAP Master Data Governance (MDG) or enterprise MDM programs
• Exposure to modern data platforms (e.g., Iceberg tables, Snowflake)
• Experience partnering with centralized data or analytics platform teams
• Exposure to AI‑enabled analytics, CRM copilots, or contact center intelligence SAFe, Agile, or architecture certifications