Job Description
Customer Engineer, Outcome, Retail, Google Cloud corporate_fare Google place Atlanta, GA, USA ; Austin, TX, USA ; +3 more ; +2 more bar_chart Mid Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. info_outline
X Note:
By applying to this position you will have an opportunity to your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA . Minimum qualifications:
Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications:
Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security. Experience with Google Cloud products and differentiation from competition. Experience working with product and capacity teams to resolve technical and capacity blockers. Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment. About the job As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to show the value of the Google Cloud portfolio. Responsibilities Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.
