Head of Infrastructure

Head of Infrastructure SearchShareApply Head of Infrastructure Expert Technical Solutions has an outstanding opportunity for a Head of Infrastructure with an industry leading software company in Alpharetta, GA. This is a Permanent opportunity offering competitive salary, bonus, stock, and excellent benefits. The role will be HYBRID, with 3 days a week onsite. You will report directly to the Chief Technology Officer. You will be responsible for the end-to-end strategy, delivery, and operation of global infrastructure platforms across AWS and Microsoft Azure, supporting both product engineering and customer-facing SaaS environments. You will lead multiple global teams, including Cloud Operations and DevOps, bringing together currently distributed capabilities into a unified, scalable operating model.

Duties and Responsibilities:

Infrastructure Strategy & Organizational Leadership Define and execute a multi-year infrastructure strategy aligned with our product and platform goals. Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization. Establish clear ownership boundaries and operating models across Infrastructure, DevOps, and Engineering. Build and scale high-performing global teams, including senior leaders across Cloud Operations and DevOps. Cloud Operations & Service Reliability Own end-to-end availability, resilience, and performance of all customer-facing SaaS environments. Drive operational excellence across single-tenant environments, ensuring consistent, high-quality hosting and uptime. Standardize monitoring, alerting, and incident management across all platforms. Lead global incident response, on-call structures, and post-incident review processes. Ensure disaster recovery, backup, and business continuity capabilities. DevOps & Engineering Enablement Own and evolve DevOps capabilities across the organization, including CI/CD, deployment pipelines, and environment management. Drive consistency in build, release, and deployment practices across product teams. Enable engineering teams through self-service infrastructure, automation, and standardized tooling. Partner with Engineering leadership to improve developer experience, release velocity, and operational accountability. Infrastructure & Platform Engineering Drive standardization of infrastructure provisioning and management through Infrastructure as Code (IaC). Establish reusable platform services and shared infrastructure capabilities across products. Ensure consistency across environments (development, staging, production). Support both single-tenant and multi-tenant SaaS models through scalable infrastructure design. Multi-Cloud & Environment Management Define and enforce enterprise standards across AWS and Azure. Oversee capacity planning, performance optimization, and regional infrastructure strategy. Ensure effective workload placement and resource utilization across environments.

Required Skills:

10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility. Proven experience leading multiple infrastructure-related functions (e.g., Cloud Ops, DevOps, Platform Engineering) in a SaaS organization. Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure). Strong understanding of both operational (SRE/Cloud Ops) and engineering (DevOps/platform) disciplines. Experience managing both single-tenant and multi-tenant SaaS environments is highly desirable. Deep expertise in: Cloud platforms: AWS and Azure Infrastructure as

Code:

Terraform (preferred), CloudFormation, ARM/Bicep CI/CD and DevOps tooling (GitHub Actions, Azure DevOps, etc.) Containers and orchestration (Docker, Kubernetes, AKS, ECS/Fargate) Strong understanding of SRE principles, distributed systems, and high-availability architectures. Proven ability to build, scale, and lead high-performing global teams, including senior leaders. Strong operational and organizational leadership skills, with experience managing large-scale environments. Excellent executive communication skills, with the ability to influence C-level stakeholders. Bachelor's Degree in Computer Science, Engineering, or related field (advanced degree a plus). AWS and/or Azure certifications preferred.