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Job Description
About Total Quality Lending Total Quality Lending is an investment property lender on a mission to help people invest and finance real estate with confidence. We believe real estate can change a family's financial future. But for most people, the process feels fragmented, confusing, and overwhelming. Investors are trying to piece together lenders, agents, CPAs, property managers, contractors, online content, and disconnected tools on their own. TQL exists to help solve that problem. Our mission is to provide the financing, guidance, tools, and resources people need to build wealth through real estate. Real estate is the vehicle. People are the mission. We believe the solution is the right combination of people and technology . Technology creates speed, clarity, automation, and scale. People create trust, judgment, guidance, and accountability. We are building both. About the Role We are looking for a builder who can help us use AI, automation, and technology to make our company faster, smarter, and more impactful. This role will help improve internal systems, automate manual processes, connect fragmented tools, build AI-powered workflows, and support the development of a platform that helps real estate investors move from confusion to confidence. This is not a traditional IT support role. This is a hands-on role for someone who can see a problem, map the process, build the solution, and ship it. What You'll Do Build automations that reduce manual work and help our team move faster. Use AI tools to improve sales, operations, marketing, communication, document handling, and client experience. Connect internal systems so data and workflows move cleanly across the company. Help build tools that make real estate investing easier for clients to understand and act on. Work directly with leadership and team members to identify problems and create practical solutions. Document, train, improve, and keep building. Who We're Looking For We want someone who is technical, practical, and mission-minded. You are a systems thinker. You notice broken processes and want to fix them. You are excited about AI, automation, product building, workflows, and data — but you understand technology only matters when it helps real people. You can take an unclear problem, ask good questions, map the workflow, test solutions, and ship. We especially like candidates who understand the speed, complexity, and compliance-heavy nature of mortgage, real estate, lending, or fintech environments. Ideal Experience Experience with AI tools, automation, workflows, internal systems, product building, or operations technology. Comfort with tools like Zapier, Make, Airtable, HubSpot, Salesforce, Monday.com, ClickUp, Notion, Retool, Bubble, APIs, webhooks, databases, or similar platforms. Ability to translate business problems into simple technical solutions. Strong communication with non-technical team members. Experience in mortgage, real estate, fintech, lending, SaaS, operations, or product development is a plus. Experience with mortgage or lending systems such as Encompass, Optimal Blue, CRMs, LOS platforms, PPEs, document systems, pricing engines, or workflow tools is a strong plus. Coding ability is a plus, but not required if you can still build, connect, automate, and ship. What It's Like Working at TQL TQL is a purpose-driven, high-standard, growth-minded company. We believe in faith, family, fitness, finance, and impact. We care about doing meaningful work, creating opportunity, and helping people grow personally and professionally. We move with urgency. We take ownership. We communicate clearly. We value humility, work ethic, character, coachability, and execution. Ideas matter, but execution creates results. This is a place for someone who wants to build, grow, solve problems, and be part of a mission bigger than a paycheck. Growth Opportunity This is a chance to get in early with a fast-growing, purpose-driven company. TQL is still in its early stages as we build toward our next level of growth. As one of the first 50 team members, you will have the opportunity to help shape the systems, technology, processes, and platform that define how the company scales. This is not a role where everything is already built and you are just maintaining it. You will be helping create the foundation. For the right person, this role can grow into a major leadership opportunity as TQL continues expanding its technology, automation, AI, product, and platform infrastructure. We are looking for someone who wants to build, grow, take ownership, and be part of something early enough to make a real impact. Location This is a full-time, in-office role in Carmel, Indiana . Carmel was named the No. 1 Best Place to Live in America for 2026-2027 by U.S. News & World Report . Compensation $70,000+ base salary, depending on experience, with bonus opportunity. Bonus opportunity may be based on performance, execution, ownership, systems built, workflow improvements, automation impact, and overall contribution to TQL's growth.
Pay:
From $70,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance