Forward Deployed Engineer III - Eng

Deliver integrations and workflow automations across HCM, Payroll, WFM, ERP, IAM, and related systems Own technical delivery for a customer workstream from discovery through go-live, with guidance on overall engagement strategy Build production-grade components (APIs, event-driven workflows, data pipelines, automation) Translate business requirements into clear designs, implementation plans, and operational runbooks Partner with customer stakeholders and UKG teams to manage risks, timelines, and change control Contribute reusable components, templates, and reference patterns to accelerate future delivery Provide structured feedback to Product and Engineering on platform gaps and repeatable customer needs Help customers adopt practical AI-assisted patterns within enterprise workflows Prototype and implement AI-enabled automation use cases (for example: intelligent intake, summarization, routing, and data extraction) within approved guardrails Integrate AI capabilities into existing systems and processes using secure, auditable designs Apply best practices for enterprise AI security, privacy, governance, and compliance Contribute reusable AI workflow examples and implementation notes to the FDE library 5+ years in software engineering, solutions architecture, or systems integration Experience with enterprise integrations (REST APIs, event-driven systems, ETL, and IAM/SSO) Experience building and deploying production systems, including monitoring and incident response basics Strong customer-facing communication skills with the ability to explain tradeoffs clearly Ability to operate effectively in complex, ambiguous environments and deliver iteratively Hands-on familiarity with AI-enabled tools (LLMs, copilots, workflow automation) Understanding of enterprise AI constraints (security, privacy, compliance, and data access) Systems thinking across people, process, and technology, including human-in-the-loop designs Familiarity with agent patterns (tools, orchestration) is a plus Success Metrics Reduced time-to-value for deployments and expansions Successful, stable production go-lives with minimal rework Reusable assets and patterns contributed and adopted across the team High customer satisfaction and stakeholder trust Expansion opportunities enabled through delivered solutions