Senior Integration Lead - GM Motorsports
Job
General Motors
Concord, NC (In Person)
Full-Time
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Job Description
- Job Description
- The Role
- The
- Sr.
- Integration Lead
- on the
- GM Motorsports Data Science
- team
- is responsible for the reliability and day-to-day operation of key software applications used across NASCAR, IndyCar, and other GM racing programs.
- What You'll Do
- + •Application operations & uptime•+ Own the •operational health•of key motorsports applications (data pipelines, analytics tools, web services, dashboards, race-weekend tools).
- availability, performance, and error rates
- ; respond quickly to incidents and degradations. + Implement and maintain
- alerting, logging, and observability
- to detect and diagnose issues early. +
- Incident response & troubleshooting
- + Serve as a
- primary responder
- for production issues, including off-hours support during critical events (e.g., race weekends, major tests). + Troubleshoot and resolve
- application, configuration, and data issues
- across the stack in coordination with development teams and infrastructure/IT. + Perform
- root cause analysis
- , document findings, and drive follow-up actions to prevent recurrence. +
- Maintenance & release support
- + Coordinate and execute
- routine maintenance
- , upgrades, and patches for applications and supporting components. + Partner with software engineering and data science teams to
- plan and validate releases
- , including smoke tests, rollback plans, and change management. + Maintain and improve
- runbooks, deployment guides, and operational documentation
- . +
- User support & enablement
- + Provide
- tier-2/3 support
- for motorsports users, including data scientists, engineers, and program staff. + Triage and resolve
- user-reported issues
- , escalating to development or infrastructure teams when needed. + Capture and relay
- user feedback and recurrent pain points
- into backlog items and improvement plans. +
- Reliability & process improvements
- + Identify and implement
- automation
- to reduce manual operations (scripts, tooling, self-service workflows). + Contribute to
- SLA/SLO definitions
- and help track adherence for critical motorsports applications. + Partner with teams to design systems for
- reliability, scalability, and supportability
- from the outset. +
- Collaboration
- + Work closely with
- data science, software engineering, DevOps, and motorsports IT
- to ensure alignment on environments, dependencies, and support boundaries. + Communicate clearly and effectively with
- technical and non-technical stakeholders
- , especially during incidents and race events.
- Your Skills & Abilities (Required Qualifications)
- + •Education & experience•+ Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; or equivalent practical experience.
- 3-5+ years
- in an
- application support, SRE, DevOps
- , or related operations role supporting production systems. +
- Technical skills
- + Strong experience supporting applications built with
- Python and/or .NET/Java
- , web services, and APIs. + Proficiency with
- Linux-based environments
- , shell scripting, and basic networking concepts. + Hands-on experience with
- monitoring and logging tools
- (e.g.,
- Grafana, Prometheus, ELK/EFK, App Insights, Datadog
- or similar). + Familiarity with
- SQL•and working with relational databases; ability to diagnose basic data and query issues.
- cloud platforms
- ( •Azure preferred•) and containerized deployments ( •Docker, Kubernetes•or similar).
- CI/CD pipelines
- and release processes. +
- Soft skills
- + Strong
- problem-solving and debugging
- skills under time pressure. + Clear, structured
- communication
- , especially in incident scenarios and with non-technical stakeholders. + Demonstrated ability to
- own problems end-to-end
- and follow through on operational improvements.
- What Will Give You a Competitive Edge (Preferred Qualifications)
- + Experience supporting
- data-intensive or analytics applications
- (dashboards, ML services, ETL/ELT pipelines). + Exposure to
- motorsports, automotive, or real-time operational environments
- where uptime is critical. + Experience with
- ITIL or similar service-management practices
- (incident, problem, and change management). + Familiarity with
- infrastructure-as-code
- (e.g.,
- Terraform, ARM/Bicep
- ) and configuration management tools.
- About GM
- Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
- Why Join Us
- We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
- Benefits Overview
- From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
- Non-Discrimination and Equal Employment Opportunities (U.S.)
- General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.
- Accommodations
- General Motors offers opportunities to all job seekers including individuals with disabilities.
Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave.
Learn more about:
- Our Company (https://search-careers.gm.com/en/working-at-gm/)
- Our Culture
- How we hire (https://search-careers.gm.com/en/how-we-hire/)
- Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.
Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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