Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Senior Process Architect

Job

Sincera Technologies, Inc.

Las Vegas, NV (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/30/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
84
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Role Overview This is a senior hands-on process architecture role sitting at the heart of a large-scale unified case management transformation for a major credit card issuer. The Senior Process Architect owns the end-to-end current-state and to-be-state process design across the full back-office operation
  • spanning fraud management, disputes, collections, phone servicing, FCRA/compliance, letters, mailroom, payments and originations.
You will lead the discovery and process capture programme, drive the prioritisation framework, translate process designs into platform architecture and integration requirements, and act as the primary bridge between the business operations team and the technology build team. This is not a documentation role
  • you are expected to challenge, redesign and architect the future operating model. Essential Experience & Skills 10+ years in process architecture, business analysis or operational transformation
  • with at least five years in financial services Deep domain expertise in credit card or consumer lending back-office operations
  • specifically across two or more of: fraud management, disputes, collections, FCRA/bureau operations, phone servicing, payments Proven experience leading process discovery and current-state documentation at scale (100+ processes) Strong working knowledge of regulatory landscape
  • Reg E, Reg
Z, FCRA, SCRA, FDCPA, CFPB
complaint management Experience designing processes for case management platforms
  • Pega, Appian, homegrown, or equivalent Fluent in swim-lane process mapping tools
  • Visio, Lucidchart, or equivalent Comfortable facilitating workshops with VP and SVP-level operational and technology stakeholders Strong commercial awareness
  • able to build and validate Green $ savings cases and ROI models Experience with prioritisation frameworks and backlog management in an agile delivery context Strong written communication
  • capable of producing board-ready discovery packs and executive presentations Desirable Experience with card processing systems
  • TSYS, FDR/First Data, Hogan, FIS Exposure to bureau interfaces
  • e-OSCAR, Metro 2 furnishing, ACDV/AUD processing Experience with collections workbench platforms and bankruptcy workflow (Chapter 7 and Chapter 13) Six Sigma Green Belt or Black Belt Experience sizing and presenting commercial business cases for technology transformation programmes Process discovery tools such as Celonis