Epic Technical Architect

Job Summary:

The Epic Technical Architect is the primary technical and workflow strategist for WMCHealth's integrated health system. This role is responsible for the design, stability, and long-term scalability of the Epic environment, encompassing both clinical systems and the Revenue Cycle. You will provide expert-level leadership for enterprise-wide initiatives, ensuring that the system is engineered to support the WMCHealth Network's clinical needs while maintaining peak financial throughput for hospital and professional billing.

Responsibilities:

Enterprise Architecture & Strategy System Roadmap:

Define and maintain the architectural blueprint for the Epic platform, including ODBA (Database), Hyperspace, Web Blob, and Interconnect server tiers.

Performance Engineering:

Lead the proactive monitoring and tuning of the environment to prevent system latency and ensure 24/7/365 operational reliability.

Strategic Planning:

Partner with IT and clinical/financial leadership to evaluate and recommend architectural approaches for major version upgrades, quarterly SUs, and new facility go-lives.

Revenue Cycle & Financial Architecture Revenue Integrity:

Architect the technical pathways for Resolute (HB/PB), ensuring that claims processing, remittance, and nightly batch cycles are optimized for zero downtime.

Integration & EDI:

Oversee the technical architecture for Electronic Data Interchange (EDI) and Bridges interfaces, managing the secure flow of data between Epic and external clearinghouses.

Security & Compliance:

Ensure the technical environment maintains strict PCI-DSS compliance for payment processing and meets all

HIPAA/HITECH

data-in-transit standards.

Integration & Interoperability Interconnected Systems:

Design and manage complex integrations between Epic and third-party systems (PACS, Lab, Pharmacy, and specialized financial bolt-ons).

Identity & Access:

Oversee the technical framework for Care Everywhere and provider directory (SER) integrations to facilitate seamless data exchange across the network.

Governance & Mentorship Architectural Guardrails:

Establish best practices for Epic build and configuration, serving as the final point of escalation for the most complex technical hurdles.

Team Leadership:

Provide mentorship to senior analysts and technical directors, fostering a culture of innovation and high-quality solution design.

Qualifications/Requirements:

Experience:

5+ years of progressively responsible experience in healthcare IT, with at least 2 years in an architect or technical role specifically within an Epic environment, required

Education:

Bachelor's degree in Computer Science, Information Systems, or a related field, required Master's degree, preferred Licenses /

Certifications:

ECSA (Epic Client Systems Administrator) and/or Epic ODBA (Caché/IRIS) certifications, required Proficiency Epic Bridges or Revenue Cycle (Resolute HB/PB), strongly preferred.

Special Requirements:

Technical Mastery:

Expert knowledge of Microsoft Windows Server, Citrix XenApp/XenDesktop, and enterprise storage solutions.

Analytical Skill:

Proven ability to translate complex clinical and financial operational needs into scalable, stable technical builds.