Server Systems Manager

General information Country USA State Ohio City Cincinnati Descriptions & requirements About the role: The Server Systems Manager leads enterprise server, storage, and backup/recovery functions, overseeing a team of architects and engineers responsible for the design, operation, and evolution of core infrastructure platforms. This role ensures the reliability, security, scalability, and modernization of on‑premises and hybrid infrastructure services supporting critical business operations. The position provides people leadership, technical direction, and operational accountability for all critical hybrid on-premises and collocated datacenter compute & storage infrastructure, including core Microsoft infrastructure technologies, server, desktop and application virtualization technologies, as well as all backup and recovery infrastructure. The Server Systems Manager partners closely with Cloud, Network, Database, Security, and Application Development teams to deliver resilient, compliant, and automation‑driven infrastructure platforms. What you'll be doing: Leadership & People Management Lead and develop server, storage, and backup/recovery engineering teams, including architects and senior engineers Establish clear role definitions across architecture, engineering, and operational support functions Drive performance management, career development, skill growth, and succession planning Foster a culture of operational excellence, accountability, and continuous improvement Platform Ownership & Operations Own the lifecycle, reliability, and supportability of: Compute & Storage hardware (e.g., Dell, Pure) Active Directory, Group Policy, DNS, identity integrations, and directory services Microsoft Exchange (on‑premises and hybrid) and Microsoft 365 administration Backup and recovery platforms (e.g., NetBackup and equivalent enterprise solutions) Virtualization and VDI platforms (VMware, Citrix) Linux and Windows server environments Ensure high availability, disaster recovery readiness, patching, and capacity planning across platforms Oversee incident response, root cause analysis, and corrective action for infrastructure services Architecture & Modernization Partner with infrastructure and cloud architecture stakeholders on platform roadmaps, standards, and modernization initiatives Guide architectural decisions for hybrid infrastructure, virtualization, identity, and recovery strategies Drive standardization, automation, and reduction of technical debt across server and storage platforms Ensure platforms are designed for security, compliance, scalability, and operational efficiency Governance, Security & Compliance Enforce operational and architectural standards, including change, configuration, and lifecycle management Partner with Security, Risk, and Compliance teams to meet audit, regulatory, and policy requirements Ensure backup, recovery, and identity services meet defined RPO/RTO, resiliency, and access control standards Support initiatives related to PCI compliance and other regulatory or risk programs as applicable Cross‑Functional Collaboration Work closely with Cloud, Network, Security, NOC, and Application Development teams to deliver integrated platform services Serve as an escalation point for complex infrastructure issues and cross‑team dependencies Communicate platform health, risks, and roadmap progress to leadership and stakeholders What you need: Experience 8+ years of experience in enterprise infrastructure engineering or operations roles 4+ years of experience managing hybrid infrastructure platforms including on-prem datacenters/servers/storage and cloud infrastructure Proven experience operating large‑scale, business‑critical infrastructure platforms Technical expertise Deep knowledge of: Active Directory, Entra ID, Group Policy, DNS, and identity services Microsoft Exchange (hybrid Exchange / Exchange Online) Microsoft Teams administration Microsoft 365 tenant administration Enterprise backup and recovery platforms (specifically Cohesity DataProtect or NetBackup) VMware virtualization platforms (specifically

VCF 8, 9

) Cloud infrastructure & platforms (Azure, AWS, GCP) Citrix virtualized apps and desktops (on-prem and cloud) Linux and Windows Server operating systems Strong understanding of high availability, disaster recovery, monitoring, and capacity management Working knowledge of automation, scripting, and infrastructure lifecycle management Leadership & Communication Ability to lead senior technical staff while balancing strategic direction and operational execution Strong written and verbal communication skills, including the ability to brief technical and executive audiences Demonstrated ability to influence cross‑functional teams and drive results without direct authority Preferred qualifications Experience operating in hybrid infrastructure or cloud‑adjacent environments Exposure to infrastructure automation and configuration management tools Background in infrastructure modernization, data center transformation, or platform consolidation efforts Relevant technical or leadership certifications (Microsoft, VMware, Linux, or ITIL) Key success factors Systems‑level thinking across identity, compute, storage, and recovery platforms Strong judgment in balancing platform stability, modernization, and delivery speed Operational rigor paired with a forward‑looking, automation‑first mindset Ability to translate business needs into resilient, scalable infrastructure solutions Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM

OPT, H-1B, TN, J1

etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com Go back