Systems Engineer

We are looking for a Systems Engineer to support modern endpoint administration, cloud services, and security operations for client environments in Ada, Michigan. This Long-term Contract position offers the opportunity to work across device management, identity platforms, Microsoft cloud technologies, and threat monitoring while partnering with senior engineers on both daily operations and project-based initiatives. The ideal candidate is organized, technically curious, and comfortable handling support, documentation, and controlled infrastructure changes in a fast-paced setting.

Responsibilities:

• Oversee routine management of Windows and macOS endpoints using remote monitoring and management tools, including patching, health checks, and automation support.
• Maintain directory and identity administration tasks such as onboarding and offboarding users, assigning groups and applications, and supporting device profile deployment.
• Provide support for mobile and endpoint management processes by assisting with enrollments, reviewing compliance settings, and resolving configuration issues.
• Investigate security notifications from endpoint protection and detection platforms, document findings thoroughly, and escalate potential threats to senior engineers for further action.
• Contribute to Zero Trust and network security initiatives by helping configure secure access tools, updating policy settings, and assisting with access onboarding activities.
• Support firewall and network security change requests in accordance with defined approval and change control procedures.
• Monitor threat intelligence and endpoint security dashboards, triage alerts based on established runbooks, and record actions in the ticketing system.
• Perform day-to-day administration within Microsoft 365 and Entra ID, including mailbox support, collaboration platform configuration, permissions management, licensing, and account administration.
• Assist with Azure infrastructure support, backup monitoring, restore validation, and maintenance of technical documentation such as asset records, diagrams, procedures, business impact analyses, and risk assessments.
• Participate in onboarding projects, knowledge handoffs, certification development plans, and ongoing technical learning under the guidance of senior engineering staff.