Implementation Manager - Remote

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, pension, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us

Out:

A Day in the Life of the Building of the Future What You Will Do The Implementation Manager is responsible for leading the successful deployment of RFID solutions from solution design through go-live. This role serves as the primary liaison between customers, engineering, project management, and field teams to ensure RFID implementations are delivered on time, within scope, and aligned with business requirements. The Implementation Manager owns solution design activities, translating operational needs into scalable, reliable technical architectures, and acts as the customer interface for data integration requirements. Lead end-to-end implementation of RFID deployments across customer sites, including planning, coordination, execution, and go-live support Serve as the primary technical and operational point of contact during customer deployments Coordinate with internal teams and external partners to manage installation schedules, site readiness, and hardware/software setup Oversee system testing, validation, and customer acceptance to ensure performance and accuracy standards are met Identify, track, and mitigate deployment risks, issues, and dependencies Design RFID solutions based on customer requirements, use cases, and operational workflows Create detailed solution designs, including hardware selection, tag strategy, reader placement, network considerations, and software integration Translate business and functional requirements into clear technical documentation and implementation plans Provide technical guidance and best practices for customer development of REST APIs and system integrations Support troubleshooting, optimization, and stabilization efforts post-deployment How You Will Do It Partner closely with product, engineering, sales, project management, and customer success teams to ensure consistent solution delivery Support pre-sales and discovery activities by providing technical input, solution recommendations, and feasibility assessments Communicate technical concepts effectively to both technical and non-technical stakeholders Support customer training, documentation, and knowledge transfer initiatives to ensure deployment readiness Track implementation progress, milestones, and deliverables across multiple concurrent deployments Maintain accurate technical documentation, diagrams, and deployment records Capture post-implementation lessons learned and provide feedback to improve processes, tools, and product capabilities Ensure all solutions align with Johnson Controls best practices, scalability guidelines, and company standards What We Look For (Required Qualifications) Minimum of 5 years of experience in solution implementation, systems integration, or technical project delivery Hands-on experience with RFID technologies and associated hardware and software ecosystems Strong understanding of networking fundamentals, systems integration, and enterprise software deployments Proven ability to design, document, and implement technical solutions Strong organizational, coordination, and problem-solving skills Working knowledge of REST APIs and API testing tools such as Postman Preferred Qualifications Experience deploying RFID solutions in retail, manufacturing, healthcare, logistics, or supply chain environments Familiarity with site surveys, RF performance tuning, and environmental considerations Experience in customer-facing roles or professional services organizations Knowledge of cloud-based platforms, APIs, and data integration architectures Key Skills & Competencies Solution design and systems thinking Technical troubleshooting and root-cause analysis Strong written and verbal communication skills Customer-focused mindset with a consultative approach Ability to manage multiple implementations simultaneously Cross-functional collaboration and leadership Travel Requirements Ability to travel to customer sites as needed to support deployments and site assessments (up to 25%)

HIRING SALARY RANGE

$85,000-117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us. #LI-Onsite #LI-AA2 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls:

Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.