United States Suitability/Public Trust Fully remote IT Infrastructure & Network Engineering & Operations
- Overview
- GovCIO is currently hiring for a Senior Cloud Infrastructure Engineer to support and maintain enterprise cloud and hybrid infrastructure environments supporting critical federal operations.
This role is responsible for administration, maintenance, monitoring, automation, troubleshooting, and modernization of enterprise infrastructure platforms spanning AWS cloud services, Linux systems, observability platforms, and enterprise logging solutions. The position supports operational continuity, system reliability, security monitoring, and infrastructure transformation initiatives in a shared-services team environment. This position will be fully remote within the United States.
- Responsibilities
- The Infrastructure & Cloud Operations Engineer is responsible for supporting and administering enterprise observability, logging, monitoring, and security analytics platforms, with a primary focus on Splunk and related technologies.
This role supports the operation, maintenance, and modernization of enterprise cloud and hybrid infrastructure environments, including AWS, Linux systems, automation platforms, and data ingestion services. Working within a shared-services team, the engineer collaborates across multiple technical disciplines to ensure the reliability, performance, security, and availability of mission-critical systems while supporting operational initiatives, platform enhancements, and cloud transformation efforts. + Support and maintain enterprise cloud infrastructure environments, primarily within AWS. + Provide operational support for hybrid infrastructure spanning cloud-hosted and on-premises enterprise systems. + Administer, maintain, and troubleshoot enterprise observability, logging, and monitoring platforms, including Splunk Enterprise, Splunk Enterprise Security (ES), Splunk IT Service Intelligence (ITSI), and successor technologies. + Manage log ingestion, forwarding, indexing, retention, and troubleshooting across distributed systems and enterprise environments. + Support installation, configuration, and maintenance of Splunk Universal Forwarders and related data collection components. + Support enterprise security monitoring, analytics, alerting, and operational visibility capabilities through Splunk and related observability platforms. + Support evaluation, migration, and modernization efforts involving enterprise logging and observability platforms, including potential transitions to Elastic or similar technologies. + Perform Linux/Unix systems administration, including server provisioning, patching, upgrades, maintenance, and operational support. + Develop, maintain, and execute infrastructure automation and configuration management processes using Ansible and related automation tools. + Support enterprise data ingestion workflows, platform integrations, certificate management processes, and operational data pipelines. + Troubleshoot infrastructure, network, platform, and application performance issues across multiple environments. + Support cloud-hosted applications and enterprise infrastructure services to ensure reliability, availability, and operational continuity. + Administer and support monitoring, alerting, analytics, and security visibility capabilities across enterprise platforms. + Participate in cloud transformation and modernization initiatives, including migration of services from legacy on-premises environments to cloud-based architectures. + Support decommissioning of legacy systems and transition of workloads to modernized infrastructure platforms. + Develop and maintain operational documentation, standard operating procedures, implementation plans, and technical runbooks. + Collaborate with engineers, administrators, and stakeholders in a shared-services operating model where work assignments are distributed based on operational priorities and Jira-managed tasking. + Participate in rotational on-call support for production systems and incident response activities. + Ensure system reliability, performance, scalability, security, and operational continuity across supported environments.
- Qualifications
Required Skills and Experience:
- + Bachelor's with 12+ years (or commensurate experience) + Experience supporting enterprise Splunk environments, including administration, troubleshooting, data ingestion, monitoring, and operational support.
+ Experience supporting enterprise observability, logging, monitoring, or SIEM platforms. + Experience supporting enterprise cloud environments, preferably AWS. + Experience administering Linux/Unix operating systems in enterprise environments. + Experience with infrastructure automation and configuration management tools such as Ansible. + Experience supporting data ingestion, log forwarding, indexing, and operational monitoring processes
Clearance Required:
- Ability to obtain and maintain a Suitability/Public Trust clearance.
Preferred Skills and Experience:
- + Experience supporting customers at the Department of Veterans Affairs + AWS certifications such as Solutions Architect, SysOps Administrator, or Cloud Practitioner.
+ Experience with Splunk Enterprise Security (ES), Splunk IT Service Intelligence (ITSI), or other advanced SIEM platforms. + Experience with Elastic Stack, OpenSearch, Dynatrace, or cloud-native observability platforms. + Experience supporting enterprise security operations, analytics, and monitoring functions.
- Posted Salary Range
- USD $125,000.00
- USD $130,000.00 /Yr.
- Company Overview
- GovCIO is a team of transformers
- people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things
- for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
- What You Can Expect
- Interview & Hiring Process
- If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application •Employee Perks•At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here.
In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance
- + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment
- Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
- We are an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
- Posted Pay Range
- The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity.
The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
