Senior Platform Engineer

The Enterprise Monitoring Team is seeking a Senior Platform Engineer with strong experience in network device monitoring, including availability and performance management. In this role, you will work within a team of five engineers, with a primary focus on monitoring network devices. You will collaborate closely with the Network Engineering team to ensure accurate and effective monitoring coverage across the environment. Key Responsibilities Manage the onboarding and offboarding of network devices within monitoring platforms Develop and maintain dashboards, alerts, and performance metrics Partner with the Network Engineering team to optimize monitoring strategies and visibility Support and enhance enterprise monitoring solutions Qualifications Proven experience with network device monitoring including availability and performance Strong collaboration and communication skills Experience with Broadcom NetOps and Splunk is a plus Additional Details This is a remote position with occasional travel to the office approximately 4 to 6 times per year. On-call rotation is required; each rotation lasts approximately 2 weeks, and there are approximately 5 rotations per year. Travel to our Chattanooga, Tennessee headquarters will be required for final interview(s). Sponsorship is unavailable for this role. Job Responsibilities Certify multiple hardware platforms and the interrelationship/interoperability of different operating systems and complex environments. Provide technical leadership and responsibility for the installation and certification of all supporting software and hardware in order to assure a sound deployment basis for production implementations. Developing data architecture to support both the production system, and the backend data science and modeling tools. Recommends/designs structures and tools for systems which meet business needs and takes into account target environment, performance security requirements and existing systems. Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation. Job Qualifications Education Bachelor's degree in Computer Information Systems or a related field or equivalent years of experience is required. Equivalent years of experience are defined as 4 years of professional experience. Experience 5 years - Experience in Information Technology required. 1 year - Experience in IT engineering in an enterprise environment. Skills/Certifications Advanced knowledge of infrastructure technologies including infrastructure services, platform technologies and monitoring tools. Systematic, fact based decision making and problem solving. Strong inter-personal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas and cultures. Exceptional work ethic, high sense of urgency, driven, self-motivated, highly accountable with strong initiative and passion. Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience Organization skills and ability to work on multiple projects and/or assignments simultaneously. Number of Openings Available 1

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BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means. As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends - fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.