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UX/UI Designer
- Developer Experience & Internal Platforms
Lake Forest, IL
FreelanceRemote$65
- $80 /hr Posted May 06, 2026 UX/UI Designer
- Developer Experience & Internal Platforms Position Overview
Our large retail client is seeking a UX/UI Designer to help with an important project.
The project is tied to modernizing the client's infrastructure, so it actively enables and accelerates engineering teams rather than slowing them down. Their priority is improving internal technologists' and developers' experience, particularly across developer portals, ServiceNow, and observability tooling, where usability and clarity directly impact productivity. They're looking for embedded, hands-on talent that can work closely with engineers to reduce friction and improve adoption of internal platforms. We are seeking a skilled UI/UX Designer to focus on internal-facing user experiences that support engineers, platform teams, and internal technologists. This role focuses on improving the developer experience (DX) through intuitive, efficient, and scalable UI/UX across internal platforms, including developer portals, ServiceNow, and observability dashboards. The ideal candidate brings a strong balance of user research, UX strategy, and hands-on UI design, with experience designing for technical users in complex enterprise environments. This is a remote opportunity for 6-months, but candidates must work CST working hours. Key Responsibilities Design and enhance developer-facing experiences for internal platforms, including:
Internal Developer Portals (e.g., Backstage)
ServiceNow interfaces and workflows
Observability and monitoring dashboards
Partner closely with engineers, platform teams, and infrastructure stakeholders to understand workflows, pain points, and user journeys
Conduct UX research (interviews, journey mapping, usability testing) focused on internal technologists and engineering personas
Translate complex technical requirements into clear, intuitive UI/UX solutions
Create wireframes, prototypes, design systems, and final UI assets
Ensure consistency, accessibility, and usability across internal tools and platforms
Collaborate with product, platform engineering, and DevOps teams to validate designs and support implementation
Iterate designs based on feedback, analytics, and evolving platform needs What Success Looks Like Improved usability and adoption of internal developer platforms
Reduced friction in developer workflows
Clear, consistent UX patterns across ServiceNow, portals, and dashboards
Strong partnership and trust with engineering and platform teams Qualifications 5+ years of experience in UI/UX design, preferably in enterprise or internal product environments
Demonstrated experience designing for technical audiences (developers, engineers, IT teams)
Strong portfolio showcasing UX problem-solving, user journeys, and platform or system design
Experience with:
Internal developer tools or platforms
Dashboard design and data visualization
Enterprise applications (e.g., ITSM tools, portals, platforms)
Proficiency with UX/UI tools such as Figma, Sketch, Adobe XD, or similar
Strong communication skills and the ability to collaborate with highly technical stakeholders Preferred / Nice to Have Experience with Backstage, ServiceNow UI/UX, or similar internal platforms
Familiarity with observability tools (e.g., monitoring, logging, metrics dashboards)
Understanding of DevOps, cloud platforms, or platform engineering concepts
Experience designing design systems for internal products
Exposure to AI-enabled workflows or productivity tooling In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
For Everforth Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for
STEM/OPT
programs. Additionally, you must be physically located in and perform the work for our client in the United States.
Sammy Realon is recruiting for this position
Email me your resume to apply for this job Refer a Friend This job was posted on May 06, 2026 and last updated on May 06, 2026 and is open for 60 days. EEO Employer Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.
Anthem / Blue
Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. About Everforth Creative Circle Everforth Creative Circle matches creative and marketing professionals with hiring managers looking for talent. The above listing is for a position with one of our clients. If you're a good fit for this role or another we're currently working on, a recruiter will reach out to you directly. We only contact the applicants who are the best fit for the position, so if you do not hear back, please take a look at the other roles we have available. Thank you for your interest!
Job ID:
SR9-1986134
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Privacy PolicyAccessibilityTerms of Use Copyright © 2026 Everforth, Inc. All rights reserved. Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.
Anthem / Blue
Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
