Systems Engineering Technician

Systems Engineering Technician Vantage Point Solutions , a growing and dynamic engineering and consulting firm serving critical industries, is seeking a qualified individual to join our team of professionals. We have an immediate opening for a Systems Engineering Technician at our headquarters in Mitchell, SD. What You'll Be Doing As a Systems Engineering Technician at VPS, you will work primarily with VPS's growing Managed Services Team to deliver high-quality firewall and endpoint security management to organizations across multiple industries. You will work both independently and collaboratively to configure, manage, monitor, and troubleshoot firewalls, VPNs, antivirus, EDR , and related systems. You will also conduct client assessments, write reports, make recommendations for improvement, and communicate with clients both verbally and in writing. You will contribute to the continuous improvement of Vantage Point's cybersecurity services while helping drive innovation and the development of new solutions. Key Responsibilities Conduct all phases of the firewall management lifecycle , including planning, configuration, upgrades, monitoring, reporting, troubleshooting, and client consultation to remediate identified issues Configure, manage, and support enterprise firewall environments and VPN solutions Respond to and resolve customer service requests in a prompt, efficient, and professional manner Provide support for system security configurations and implementations Communicate technical information effectively to non-technical stakeholders Continuously monitor industry threats and trends and apply insights to strengthen security posture Perform other duties or special projects as assigned What it Takes to Succeed Bachelor's degree (4-year) in Information Technology, Cybersecurity, Network Engineering, or a related field required Hands-on experience with firewall technologies (configuration, rule management, monitoring, and troubleshooting) required Experience with VPNs, endpoint security tools (AV/EDR), and general network security principles Strong understanding of cybersecurity best practices and threat mitigation Unparalleled attention to detail Highly motivated self-starter with the ability to multitask and meet deadlines Excellent project management, analytical, interpersonal, and communication skills Ability to follow established processes while maintaining strong organizational discipline Strong desire to continuously learn and grow within cybersecurity and networking Travel expected to be less than 5%, with ability to travel within the United States as needed Must be able to pass a full background investigation What We Offer Opportunities for additional training and professional development Positive company culture and flexible work environment Compensation and Benefits This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people — both employees and clients — first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. Our team is driven by a commitment to client satisfaction. We foster a culture of teamwork, respect, and commitment — with a healthy mix of camaraderie and fun. Equal Employment Opportunity Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.