ServiceNow Platform Architect

Location:

Balcones Heights, TX Description:

Job Title:

ServiceNow Platform Architect Location:

San Antonio, TX (Onsite) -

Full-Time Role Summary:

We are looking for an experienced ServiceNow Platform Architect to lead enterprise-level architecture, governance, and strategic adoption of the ServiceNow platform. This role requires a strong balance of hands-on technical expertise and advisory capabilities, working closely with executive stakeholders, platform owners, and delivery teams. The architect will focus on long-term platform health, scalability, security, and modernization while reducing technical debt and driving adoption of new ServiceNow capabilities, including AI, GenAI, and automation features. Required /

Mandatory Skills:

8+ years of experience within the ServiceNow ecosystem 4+ years of experience specializing in ServiceNow architecture, design, and implementation Experience delivering at least two ServiceNow implementations, including one large enterprise engagement Strong understanding of ServiceNow platform architecture and core components Hands-on expertise in: JavaScript (client-side and server-side) Glide APIs Script Includes Business Rules Flow Designer Service Portal Deep knowledge of: CMDB and CSDM Instance strategy and platform governance Security model and access controls Integrations using REST, SOAP, and IntegrationHub Experience across multiple ServiceNow modules such as:

ITSM, ITOM CMDB / CSDM IRM / GRC HRSD

SecOps SPM CSM Creator Workflows Strong experience integrating ServiceNow with enterprise systems (ERP, HR, Cloud platforms, etc.) Experience handling platform upgrades and simplifying or remediating customizations Familiarity with Agile and DevOps methodologies Excellent communication skills with the ability to present technical concepts to C-level stakeholders Ability to work in a consulting and advisory role as a trusted expert guide

Qualification:

ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) - Preferred ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) in one or more modules Bachelor's degree in Computer Science, Information Systems, or equivalent experience

Key Responsibilities:

Act as a trusted advisor on ServiceNow platform architecture, governance, and maturity Define and own the end-to-end technical strategy for the ServiceNow platform Ensure scalability, performance, security, and long-term sustainability across modules Establish and enforce platform governance, coding standards, naming conventions, and guardrails Identify and proactively reduce technical debt while promoting out-of-the-box capabilities Translate business goals into phased technical roadmaps Collaborate with enterprise architects to integrate ServiceNow with core business systems Provide technical leadership and mentorship to developers and administrators Evaluate and recommend new ServiceNow capabilities, including GenAI and Now Assist Lead proof-of-concept and pilot initiatives for new features Create and maintain high-level design documents, architectural diagrams, and best-practice guides Promote ServiceNow adoption across business units beyond IT By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!