Principal System Engineer - Converged Charging Systems (SRE-CCS)

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.

• Principal System Engineer
• Converged Charging Systems (SRE-CCS)

• NOTE:

  For this role you
• must have current Amdocs experience in Converged
• Charging Systems (CCS) .
• The selected candidate will have experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our
• Converged Charging Systems (CCS)
• and One Mediation apps.
• Additionally, we need
• new, evolving
• Generative AI
• and Workflow Automation skillsets, to drive operational efficiency and scalability.

We are seeking a highly skilled and experienced Principal Software Release Engineer (SRE) with extensive knowledge in Release Management and DevOps. The ideal candidate should possess the ability to work effectively with organizational leaders, effectively communicating status updates on programs and projects. Experience with tools such as Python scripting, Jira, iTrack & Confluence are required. Experience in SharePoint, PowerPoint, Wiki, and the ability to create Power BI dashboards is highly desirable.

• What You'll Do:

• + Design, build, and maintain CI/CD pipelines using Jenkins, Azure DevOps, and Git workflows to automate build, test, and deployment.

+ Coordinate and execute release activities, managing dependencies, risks, and schedules across teams. + Troubleshoot deployment issues, perform root cause analysis, and facilitate fixes to ensure reliable releases. + Maintain release documentation, manage processes, and continuously recommend improvements.

• Key Qualifications /

Experience Required:

• MUST HAVE

• For this role you must have current
• Amdocs
• experience. Individual must possess the experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our
• Converged Charging Systems (CCS) and One Mediation apps
• and new, evolving
• Generative AI
• and Workflow Automation skillsets needed to drive operational efficiency and scalability.
• DevOps Experience
• + Demonstrated hands-on experience with DevOps practices, tools, and workflows (such as CI/CD pipelines, infrastructure as code, automated testing, monitoring, and deployment).

+ Proficiency with tools like Jenkins, Azure DevOps, GitLab CI/CD, GitHub Actions, or similar platforms. + Experience managing and optimizing deployment pipelines for cloud and on-premises environments. + Solid understanding of release orchestration, version control systems (e.g., Git), and branching strategies.

• Automation Skills
• + Strong background in automating manual processes and workflows using scripting languages or automation frameworks (e.g., PowerShell, Bash, Python, Ansible, Terraform, etc.). + Ability to design, implement, and maintain automation solutions for build, release, and environment management. + Proven experience in reducing manual intervention and improving reliability through automation.
• Artificial Intelligence (AI) Experience
• + Practical experience applying AI tools or platforms to streamline, optimize, or enhance DevOps, release management, or operational workflows (excluding machine learning).

+ Hands-on experience integrating AI-driven solutions (such as chatbots, intelligent assistants, predictive analytics, or generative AI) into automation or software delivery processes. + Familiarity with AI platforms and services (e.g., Azure

AI, AWS AI

Services, Google AI, OpenAI, or similar). + Understanding of prompt engineering or using generative AI for code generation, documentation, or process automation is a plus.

• Technical Proficiency:

• + Comprehensive understanding of various SDLC phases and how releases fit into the overall process. + Experience with Continuous Integration and Continuous Deployment tools and processes.

• Required Technical Skills:

• + Proficiency in Python scripting and tools such as Jenkins, Git, Kubernetes are required (VB Scripting & SQL are also desirable).

+ Experience with Jira and Confluence are required + Experience with SharePoint, PowerPoint, Wiki, and the ability to create Power BI dashboards are highly desirable. + 8+ years of experience in CI/CD pipeline development, deployment engineering, or related roles required. + Strong hands-on skills with Jenkins, Azure DevOps, Git workflows, and scripting (Python). + Understanding of Java and Node.js microservices architecture, and Azure cloud fundamentals are desirable.

• Project Management Skills:

• + Ability to plan, schedule, and coordinate releases across multiple teams and projects. + Identifying potential risks and devising mitigation strategies. + Managing changes to the release scope, schedule, and resources. + Excellent project coordination and risk management abilities across complex releases.

• Communication and Interpersonal Skills:

• + Effective communication with stakeholders, including developers, testers, product managers, and senior management.

+ Ability to resolve conflicts and ensure smooth collaboration among different teams. + Proficient in documenting release plans, issues, and status reports. + Communicate release plans, timelines, and requirements clearly with stakeholders and leadership. + Lead release meetings, collaborate with development teams, and support on-call incident resolution. + Effective communication skills to engage technical teams and executive leadership.

• Analytical and Problem-Solving Abilities:

• + Ability to quickly diagnose and resolve issues that arise during the release process. + Attention to detail to ensure all aspects of the release are thoroughly checked and validated.

• Adaptability and Continuous Learning:

• + Ability to adapt to changing technologies, processes, and team dynamics. + Commitment to staying updated with the latest industry trends, tools, and best practices. ​

• Experience and Education:

• + Typically requires 8-10+ years of experience in (SRE) release management, software development, or related fields. + A degree in Computer Science, Information Technology, or a related field preferred.
• Secondary Skills and Experience (Desired):

• Design and Development:

• + Define and design subsystems and their interfaces. + Allocate responsibilities to subsystems. + Understand solution deployment and communicate requirements for interactions within the solution context.

• Technical Enablement:

• + Provide technical enablement for application components and subsystems. + Drive critical design decisions for the development team.

• Continuous Delivery Pipeline:

• + Participate in planning, defining, and designing the system solution. + Create and enable the Continuous Delivery Pipeline.

• Architectural Runway:

• + Develop the Architectural Runway to support new business features and capabilities. + Collaborate with portfolio stakeholders, Solution, and Enterprise Architects.

• Integration:

• + Understand technical characteristics and assist with the architectural integration of external components, systems, and platforms.
• This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
• Our Principal System Engineering, earns between $174,100
• 261,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
• Joining our team comes with amazing perks and benefits:
• + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, + AT&T internet (and fiber where available) and AT&T phone.

\#LI-Onsite

• Full-time office role
• Ready to join our team? Apply today.

• Weekly Hours:

• 40 •

Time Type:

• Regular

• Location:

• Bothell, Washington, Plano, Texas

• Salary Range:

• $174,100.00
• $261,100.

00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status