Tenant Services Architect

Tenant Services Architect (EMS 2)

WaTech:

A leader in technology! As a member of WaTech's team, you will help other state agencies deliver critical services to millions of Washingtonians every day. WaTech encompasses an array of services: cybersecurity, data privacy, programming, cloud services, web development and much, much more. By working at WaTech you will have the opportunity to advance technology strategies and services.

About the opportunity:

This position is part of WaTech's Computing Services Division (CSD), which hosts the Communications and Productivity service. This service provides statewide Microsoft enterprise services, including workforce identity, messaging, collaboration, and device platforms. As a member of the Tenant and Workforce Identity Services team, this position supports the Office 365 and cloud environments used by state governmental entities to deliver secure, reliable, scalable, and customer-focused technology solutions. The Tenant Services Architect serves as the statewide enterprise architecture expert responsible for advancing the technical direction, governance, and design of tenant-wide enterprise services within Washington's complex hybrid Microsoft Active Directory and Microsoft Entra ecosystem. In plain terms, this role focuses on architecture and technical direction for statewide Microsoft enterprise tenant services. This position works across business, technical, governance, and architecture partners to analyze requirements, design future-state solutions, assess alternatives, produce architecture artifacts, and support enterprise implementation planning. This position reports to the Tenant and Workforce Identity Manager. Som e of what you can expect : Enterprise architecture and technical design Architect, plan and design statewide Microsoft enterprise services, including identity, messaging, collaboration and supporting cloud technologies. Lead architectural design efforts to integrate new technologies with existing statewide infrastructure. Define business, data, application and technology architecture principles for statewide Microsoft enterprise tenant services. Produce architecture documents, patterns, diagrams and design artifacts that support enterprise implementation and align with the state's strategic direction. Advise on the target future state for enterprise business processes, information, technology and applications needed to support business objectives and the enterprise mission. Analysis, recommendations and governance Conduct analysis of technical and business requirements and ensure alignment with statewide strategies and Tenant Services roadmaps. Assess alternatives and make recommendations based on a holistic view of costs, benefits, risks, dependencies and implementation considerations. Recommend updates to statewide technology policies and governance standards related to Microsoft cloud services. Collaborate with governance bodies and senior architects to ensure designs adhere to statewide standards. Enterprise initiatives and technical leadership Lead project teams in research efforts, pilot development and proof-of-concept design work supporting new enterprise offerings. Consult with senior leaders, business partners, architects and technical experts on enterprise tenant design, integration, governance and service direction. Coach or mentor technical experts on architecture practices, design considerations and alignment with statewide standards. Here's what we're looking for: Twelve years of experience in Enterprise service system administration or IT architectural design. Years of education can substitute for the required experience, one-for-one, up to four years. This experience must include a minimum of two years performing work in each of the following areas: Complex enterprise systems and hybrid environments. Emerging technology evaluation related to enterprise Microsoft, cloud, identity, messaging, collaboration or supporting services. Requirements gathering and analysis. Integration, testing, maintenance and performance monitoring. Designing solutions in federated, multi-tenant environments. Consulting with senior and executive business partners. Coaching or mentoring technical experts. Preference may be granted to applicants who possess the following: Bachelor's or master's degree with emphasis in computer science, or related field. Familiarity with state organization structures, processes and policies. TOGAF (The Open Group Architecture Framework) or equivalent enterprise architecture certification. The ability to take action to learn and grow. The ability to take action to meet the needs of others.

Telework:

This position is approved for telework. The incumbent must be within a reasonable commuting distance to WaTech's office in Olympia, Washington for urgent onsite requirements. Onsite presence may be required more frequently based on business needs. The incumbent must be available to report in person for activities including, but not limited to, in-office meetings, team coordination, agency events, training sessions or response to critical service issues. Must reside in the state of Washington. We value diversity and different perspectives: WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech, you'll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more. While WaTech is headquartered in Olympia, Washington, which is near some of the country's most scenic national parks , we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance. To learn more about WaTech and what our employees enjoy about working here, please visit our website .

Additional information about this role:

This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. In addition to completing your online application, please also include the following attachments: A current resume detailing your applicable experience, training and/or education. A letter of interest highlighting how your experience aligns with the outlined job posting. Top candidates will be asked to provide a list of their professional references with contact information.

Reminder s:

A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days. Applications with missing or incomplete fields, or supplemental question responses such as "see resume" may be considered incomplete and removed from consideration. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system. We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information, please visit https://www.uscis.gov. Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.) By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate's specific qualifying experience and internal equity of the existing team.

Contact us:

For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov If you'd like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or Human.

Resources@watech.wa.gov . Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.