Security Operations Center (Operator)- M1 Global

Security Operations Center (Operator)- M1 Global 2.6 2.6 out of 5 stars Newport Beach, CA 92657 $24 an hour Metro One Loss Prevention Services Group (West Coast), Inc. 1,167 reviews $24 an hour GSOC Operator M1 Global is seeking a professional GSOC Operator to support security operations within a corporate campus environment in Newport Beach, CA. This role is responsible for centralized monitoring and coordination of physical security operations across a high-profile business setting. The GSOC Operator plays a critical role in real-time incident management, situational awareness, and communication to protect employees, assets, and business operations. Key Responsibilities Monitor alarms, access control systems, and video surveillance to identify and assess potential threats Triage and escalate incidents in accordance with established GSOC protocols Coordinate response efforts, including dispatching internal security and external emergency services when required Maintain real-time situational awareness across the campus and provide timely updates to stakeholders Support business continuity efforts through timely notification and coordination during incidents Assist with system testing, maintenance coordination, and onboarding of new security technologies Document incidents thoroughly, ensuring accurate reporting for audits and investigations Identify trends or vulnerabilities and communicate recommendations for continuous improvement Communication & Compliance Serve as a central communication hub during both routine operations and emergency situations Deliver clear, concise, and professional communication to leadership, employees, and client representatives Follow all GSOC SOPs, post orders, and corporate security standards Ensure compliance with corporate policies, regulatory expectations, and industry best practices Participate in drills, exercises, and ongoing training initiatives Required Qualifications High school diploma or equivalent required (degree in criminal justice, homeland security, or related field preferred) Prior experience in a GSOC, SOC, command center, or corporate security environment strongly preferred Experience supporting corporate, financial, or enterprise-level security operations is a plus Proficiency with video management systems, access control platforms, and alarm monitoring tools Strong critical thinking, situational awareness, and decision-making abilities Professional demeanor with the ability to remain calm under pressure Ability to work rotating shifts, including nights, weekends, and holidays Preferred Attributes Experience in a corporate campus or financial services environment Familiarity with incident management platforms and reporting tools Strong written communication skills for executive-level reporting Pay & Benefits Competitive pay Medical, dental, and vision insurance Paid time off 401(k) Ongoing training and professional development opportunities M1 Global is an Equal Opportunity Employer