Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Palo Alto Firewall Engineer
Job
Kyndryl
Romeoville, IL (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
80
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleAre you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Palo Alto Firewall Engineer, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
ResponsibilitiesImplement, configure, and support Palo Alto firewalls (PAN‑OS, Panorama) in enterprise environments.
Manage firewall security policies, NAT rules, and address/service objects in line with security standards.
Configure and support VPN solutions (IPSec, GlobalProtect).Perform troubleshooting and resolution of firewall and network security incidents.
Execute approved change requests following ITIL and change management processes.
Monitor firewall health, logs, and traffic flows; support rule optimization and cleanup activities.
Maintain accurate technical documentation, configurations, and standard operating procedures (SOPs).Collaborate with network, security, and operations teams to restore services and improve stability.
Escalate complex issues appropriately and support senior engineers during major incidents.
Participate in on‑call rotations and support activities as required.
Who You AreRequired Skills & Experience3+ years of hands-on experience supporting Palo Alto Networks NGFWs.
Working knowledge of PAN‑OS, firewall policies, NAT, and security zones.
Experience with VPN technologies (IPSec and/or GlobalProtect).Solid understanding of TCP/IP, routing, and network security fundamentals.
Experience working in IT service delivery environments with defined SLAs.
Familiarity with incident, problem, and change management processes (ITIL-based).Strong troubleshooting, documentation, and communication skills.
Implement, configure, and support Palo Alto firewalls (PAN‑OS, Panorama) in enterprise environments.
Manage firewall security policies, NAT rules, and address/service objects in line with security standards.
Configure and support VPN solutions (IPSec, GlobalProtect).Perform troubleshooting and resolution of firewall and network security incidents.
Execute approved change requests following ITIL and change management processes.
Monitor firewall health, logs, and traffic flows; support rule optimization and cleanup activities.
Maintain accurate technical documentation, configurations, and standard operating procedures (SOPs).Collaborate with network, security, and operations teams to restore services and improve stability.
Escalate complex issues appropriately and support senior engineers during major incidents.
Participate in on‑call rotations and support activities as required.
EducationBachelor's degree in Information Technology, Computer Science, Engineering, or a related fieldOREquivalent practical experience in network security or firewall operations in enterprise environments.
Palo Alto, security or firewall related certifications are preferredBeing YouThe \
The RoleAre you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Palo Alto Firewall Engineer, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
ResponsibilitiesImplement, configure, and support Palo Alto firewalls (PAN‑OS, Panorama) in enterprise environments.
Manage firewall security policies, NAT rules, and address/service objects in line with security standards.
Configure and support VPN solutions (IPSec, GlobalProtect).Perform troubleshooting and resolution of firewall and network security incidents.
Execute approved change requests following ITIL and change management processes.
Monitor firewall health, logs, and traffic flows; support rule optimization and cleanup activities.
Maintain accurate technical documentation, configurations, and standard operating procedures (SOPs).Collaborate with network, security, and operations teams to restore services and improve stability.
Escalate complex issues appropriately and support senior engineers during major incidents.
Participate in on‑call rotations and support activities as required.
Who You AreRequired Skills & Experience3+ years of hands-on experience supporting Palo Alto Networks NGFWs.
Working knowledge of PAN‑OS, firewall policies, NAT, and security zones.
Experience with VPN technologies (IPSec and/or GlobalProtect).Solid understanding of TCP/IP, routing, and network security fundamentals.
Experience working in IT service delivery environments with defined SLAs.
Familiarity with incident, problem, and change management processes (ITIL-based).Strong troubleshooting, documentation, and communication skills.
Implement, configure, and support Palo Alto firewalls (PAN‑OS, Panorama) in enterprise environments.
Manage firewall security policies, NAT rules, and address/service objects in line with security standards.
Configure and support VPN solutions (IPSec, GlobalProtect).Perform troubleshooting and resolution of firewall and network security incidents.
Execute approved change requests following ITIL and change management processes.
Monitor firewall health, logs, and traffic flows; support rule optimization and cleanup activities.
Maintain accurate technical documentation, configurations, and standard operating procedures (SOPs).Collaborate with network, security, and operations teams to restore services and improve stability.
Escalate complex issues appropriately and support senior engineers during major incidents.
Participate in on‑call rotations and support activities as required.
EducationBachelor's degree in Information Technology, Computer Science, Engineering, or a related fieldOREquivalent practical experience in network security or firewall operations in enterprise environments.
Palo Alto, security or firewall related certifications are preferredBeing YouThe \