Security Manager

Security Manager Northeast Alternatives is a growing, award-winning, seed-to-table cannabis retail brand specializing in the highest quality cannabis products Massachusetts, Michigan and New Jersey has to offer. Constantly focused on developing and ingenuity, NEA strives to achieve this by adding skilled and motivated team players. These goals are met by seeking out diverse, talented individuals to further the company's mission and provide unique and new ideas. As the business continues to grow, our team will continue to grow, allowing us to be the best in our specialized market. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, Northeast Alternatives is the perfect place to be!

Location:

Fall River, MA Schedule:

Monday-Friday, 8:00am-4:00pm

Job Description:

The Security Manager is responsible for overseeing all aspects of physical security, loss prevention, regulatory compliance, and emergency preparedness for a licensed Massachusetts cannabis dispensary. This role ensures the safety of employees, customers, assets, cash, cannabis inventory, and company property while maintaining compliance with Massachusetts Cannabis Control Commission (CCC) regulations and local security requirements. The Security Manager serves as the primary security leader for the facility, managing security personnel, surveillance systems, access controls, incident investigations, and security-related training programs. Due to the nature of the cannabis industry and Massachusetts regulatory requirements, the Security Manager must maintain on-call availability outside of normal business hours to respond to security incidents and ensure timely completion of mandatory Cannabis Control Commission reporting requirements.

Key Responsibilities:

Security Operations Maintain comprehensive security policies, procedures, and protocolsOversee daily security operations for retail, storage, receiving, and cash-handling areasMonitor compliance with Massachusetts CCC security requirements and company standardsConduct routine security inspections and vulnerability assessmentsCoordinate opening and closing security proceduresEnsure proper management of keys, badges, credentials, and access control systems Surveillance & Monitoring Manage and maintain video surveillance systems in accordance with CCC regulationsEnsure cameras, recording equipment, and alarm systems are functioning properly at all timesReview surveillance footage related to incidents, investigations, and compliance auditsCoordinate repairs and upgrades with security vendors and technology providersMaintain required video retention records and documentation Loss Prevention & Asset Protection Investigate theft, diversion, inventory discrepancies, fraud, and security breachesPartner with Inventory and Compliance teams to identify risks and implement corrective actionsDevelop strategies to minimize shrinkage and operational lossesMonitor cash handling processes and transportation proceduresConduct internal investigations and prepare written reports Regulatory Compliance Maintain thorough knowledge of Massachusetts Cannabis Control Commission regulationsEnsure security operations remain compliant with state and local licensing requirementsPrepare security documentation for inspections, audits, and license renewalsSupport compliance reviews and corrective action plans when necessaryServe as a liaison during regulatory inspections involving security mattersEnsure all required security-related incidents are reported to the CCC within mandated reporting timeframes Emergency Response & Risk Management Maintain emergency response plans for robbery, theft, fire, medical emergencies, severe weather, and active threat situationsLead incident response efforts and coordinate with law enforcement, emergency services, and regulatory agenciesConduct emergency drills and preparedness exercisesPrepare incident reports and recommend preventive measures Security Team Leadership Train, schedule, supervise, and evaluate security personnelProvide ongoing coaching and professional developmentEnsure security staff maintain professionalism and exceptional customer service standardsManage staffing levels to provide appropriate security coverageConduct performance evaluations and disciplinary actions when necessary Training & Awareness Deliver security awareness training to dispensary employeesEducate staff on robbery prevention, workplace violence prevention, emergency procedures, and loss prevention practicesPromote a culture of safety, accountability, and regulatory compliance throughout the organization

Qualifications:

Required Must be 21+ and eligible to obtain required state cannabis agent registrationHigh school diploma or GEDMinimum of 3-5 years of security management, law enforcement, military, loss prevention, or related experienceExperience supervising security personnel and managing security programsStrong knowledge of CCTV, access control systems, alarms, and security technologiesExcellent written and verbal communication skillsAbility to conduct investigations and prepare detailed reportsProficiency with Microsoft Office and security management software Preferred and Prioritized Qualifications Bachelor's degree in Criminal Justice, Security Management, Business Administration, or related fieldMilitary veteran with leadership, law enforcement, force protection, intelligence, or security-related experience strongly preferredPrior cannabis industry security management experienceExperience in regulated industries such as cannabis, pharmaceuticals, banking, gaming, healthcare, or retailMassachusetts security, law enforcement, military, or related certificationsStrong background in investigations, loss prevention, physical security, and regulatory complianceDemonstrated success leading security teams, managing security programs, and coordinating emergency response activitiesExperience working with cannabis regulatory compliance programsCPR, First Aid, and emergency response certifications

Skills & Abilities:

Thorough understanding of physical security principles and best practicesStrong leadership and conflict-resolution skillsAbility to remain calm and make sound decisions during emergenciesExcellent investigative and analytical capabilitiesStrong attention to detail and documentation skillsKnowledge of workplace safety and risk management practicesAbility to maintain confidentiality and professionalism

Physical Requirements:

Ability to stand and walk for extended periodsAbility to lift up to 25 poundsAbility to monitor surveillance systems for prolonged periodsAbility to respond quickly to emergencies and security incidentsAbility to work occasional evenings, weekends, and holidays as business needs require

Success Metrics:

Compliance with all CCC security requirementsTimely and accurate completion of all mandatory CCC incident reporting requirementsReduction in inventory loss, theft, and security incidentsTimely completion of investigations and incident reportsSuccessful audit and inspection outcomesEmployee adherence to security policies and proceduresEffective emergency preparedness and response performance

Perks/Benefits:

Medical, Vision, and Dental insuranceEmployee DiscountPaid Time OffPaid TrainingFree Uniform Northeast Alternatives has a strong commitment to Diversity, Equity, and Inclusion and aspires to be reflective of the diverse communities we serve. We aim to attract and hire qualified candidates who hold these same values, provide diverse perspectives, and contribute to creating a workplace where all employees experience a sense of belonging. Northeast Alternatives is proud to provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, gender, sexual orientation, age, national origin, ancestry, disability, genetics, Veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, NEA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

EEO M/F/D/V NOTE

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. Salary $45000 - $50000 USD per year