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Job Description
Job Title Manager of Technology / Head of Technology Location Rhode Island•Onsite (Remote eligibility post-onboarding, management approval required) Employment Type Full-Time, Permanent / Direct Hire Salary $100,000•$120,000 per year, based on experience Industry Diagnostic Laboratory / Healthcare Technology Reports To Executive Leadership / C-Suite ■
WHAT YOU WILL DO
You will own five core areas: 1. IT Service Management & Technical Support Lead all internal and external technology support operations including help desk, end-user support, and customer-facing technical services Establish KPI-driven SLA processes; implement ITIL-based service management frameworks Manage full IT asset lifecycle from procurement to retirement 2. Infrastructure, Security & Cloud Operations Own enterprise infrastructure: networks, servers, cloud platforms, virtualization, storage, and DR systems Lead cybersecurity strategy•vulnerability management, endpoint protection, access controls, security monitoring Ensure full HIPAA compliance; develop and maintain business continuity and disaster recovery plans Drive cloud transformation, modernization, and technology standardization initiatives 3. Software Development & Integration Services Oversee development and maintenance of proprietary applications, customer portals, and reporting systems Direct HL7 interfaces, EHR connectivity, LIS integrations, and third-party platform integrations Manage SDLC, software architecture, DevOps, release management, and QA processes Drive AI adoption, automation, and digital transformation initiatives 4. Offshore Team Leadership Build, manage, and scale offshore technology teams across development, QA, data services, support, and cybersecurity Establish training programs, performance metrics, communication frameworks, and career development pathways Drive cost-effective delivery through an optimized onsite/offshore operating model 5. Strategic Technology Leadership Develop and execute the multi-year technology roadmap aligned to business strategy Support acquisitions through technology due diligence and post-acquisition integration planning Evaluate and recommend emerging technology investments that improve efficiency and scalability ■
WHAT WE ARE LOOKING FOR
Required:
12+ years of progressive technology leadership experience 5+ years leading multi-functional technology organizations (infrastructure, development, support, cybersecurity) Proven experience building and managing offshore technology teams Deep expertise in enterprise networking, cloud platforms (AWS/Azure/Google Cloud Platform), cybersecurity frameworks, and SDLC Experience managing customer-facing technical support teams with SLA accountability Strong vendor management and IT budgeting skills Bachelor''s degree in Computer Science, Information Technology, Engineering, or related field Preferred (Strong Plus): Experience in diagnostic laboratories, clinical labs, healthcare technology, or HIPAA-regulated environments•highly preferred Knowledge of LIS platforms, HL7 integrations, and EHR connectivity standards Experience supporting M&A activity and post-acquisition technology integration Familiarity with AI, automation, and cloud-native modernization initiatives Master''s degree preferred ■
COMPENSATION & WORK DETAILS
Salary:
$100,000•$120,000 per year, commensurate with experience
Employment Type:
Full-Time, Direct Hire /
Permanent Location:
Onsite•Rhode Island (remote eligibility available post-onboarding, subject to management approval)
Benefits:
Comprehensive package including health, dental, vision. ■
WHY THIS ROLE
You will have true executive ownership of a full technology organization at a company scaling through growth and acquisitions. This is not a maintenance role•you will build, transform, and lead. If you thrive in high-accountability environments where your decisions directly shape business outcomes, this is your opportunity. ■
HOW TO APPLY
Submit your resume email . Qualified applicants will be contacted within 3-5 business days. All applications are handled with complete confidentiality.
