Account Manager
- Security Operations Eagles Point Security Texas Duncanville, TX Job Details Full-time $60,000
- $63,000 a year 13 hours ago Benefits Paid time off Opportunities for advancement Referral program Qualifications Staff supervision Managing physical security teams Microsoft Excel Customer relationship building Microsoft Outlook Team leadership Staff scheduling Team scheduling Driver's License Customer relationship management Microsoft Teams Security Workforce management Account management Staffing management Full Job Description Account Manager•Security Operations Eagles Point Security Inc.
Dallas, TX Full-Time $60,000
- $63,000 per year + Bonus Opportunities Join Our Team as an Account Manager Eagles Point Security Inc.
is one of the fastest-growing security companies in Texas and is currently seeking an experienced and motivated Account Manager to join our leadership team. This position is ideal for a security professional with strong operations, client relations, and personnel management experience. The Account Manager will oversee a portfolio of security accounts, ensure exceptional client satisfaction, and support the continued growth of our organization.
Position Details Location:
550 N. Main Street, Suite 206 Duncanville, TX 75116
Schedule:
Monday
- Friday 10:00 AM
- 6:00 PM Flexibility is required to respond to client needs, emergencies, after-hours issues, and occasional weekend coverage.
With approval from the Vice President of Operations, schedules may be adjusted while maintaining an average 40-hour workweek.
Compensation & Benefits Annual Salary:
$60,000
- $63,000 Performance-Based Bonus Opportunities Paid Time Off (PTO) Employee Referral Program Career Advancement Opportunities Professional Development and Training Minimum Qualifications Minimum two (2) years of management experience in the contract security industry.
Previous supervisory experience required. Excellent verbal and written communication skills. Strong leadership, organizational, and problem-solving abilities. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Understanding of employee scheduling, staffing, and workforce management. Valid driver's license with a clean driving record. Ability to work flexible hours when business needs require. Strong customer service and relationship management skills. Essential Duties & Responsibilities Manage day-to-day operations for assigned client accounts. Maintain exceptional client relationships and ensure customer satisfaction. Recruit, hire, train, coach, discipline, and when necessary, terminate employees in accordance with company policies. Develop and retain high-performing security personnel. Coordinate operational support services and resolve issues promptly. Ensure all client expectations and contractual obligations are met. Oversee employee scheduling, staffing levels, and coverage requirements. Review and approve payroll, timecards, PTO requests, and attendance records. Verify client invoice accuracy and approve processing. Respond to emergencies and client concerns after normal business hours when required. Conduct site visits, inspections, and performance evaluations. Ensure compliance with company policies, state regulations, and client requirements. Additional Responsibilities Maintain regular communication with clients through meetings, phone calls, and correspondence. Provide professional security recommendations and operational guidance. Assist with new account transitions and implementation of security programs. Establish and maintain site-specific post orders and operational procedures. Support field operations when emergency staffing coverage is required. Participate in ongoing training and professional development. Preferred Qualifications Experience managing multiple security accounts or portfolios. Knowledge of scheduling software and workforce management systems. Experience with payroll review and invoicing processes. Bilingual (English/Spanish) is a plus. How to Apply Qualified candidates are encouraged to submit their resume for consideration. Selected applicants will be contacted to schedule an interview with the Vice President of Operations.
Please be prepared to provide:
Current Resume Valid Driver's License Social Security Card Any applicable security licenses or certifications Equal Employment Opportunity Eagles Point Security Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law.
Job Type:
Full-Time Work Location:
In Person Application Method:
Email Send Resume To:
Pay:
$60,000.00
00 per year
Benefits:
Paid time off Referral program
Work Location:
In person
