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Security Operations Center (SOC) Analyst II

Job

Heartland Business Systems

Pewaukee, WI (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/7/2026

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Job Description

Position Summary:
A Security Operations Center (SOC) Analyst II provides real time security monitoring and threat hunting in our Security Operations Center. This individual will have the opportunity to work with customers across many industries by providing managed security services such as XDR, SIEM, vulnerability scanning, firewall and end point management. In this position, you will provide exceptional customer service by assisting customers in identifying potential security incidents, attack sources, root causes and/or threat actors.
Roles and Responsibilities/ Essential Functions:
Provides security event monitoring and analysis to identify critical security events at client sites. Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources. Coordinate with customer staff to validate security alerts. Document and escalate incidents (including event's history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment. Perform event correlation using information gathered from a variety of sources to gain situational awareness and determine the effectiveness of an observed attack. Receive and analyze network alerts from various sources and determine possible causes of such alerts. Provides recommendations for system tuning and enhancements. Analyze identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information. Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings). Notify customer of suspected cyber incidents and articulate the event's history, status, and potential impact of further action. Work with customers to resolve computer security incidents and vulnerability compliance. Provide guidance and expertise to SOC Analyst I's and other team members. Participate in an on-call rotation. Commits changes to DevOps repositories and syncs global changes to client environments. Serve as the primary person for onboarding new clients into the various services. Writes new analytics rules, log parsers, and workbooks. Performs proactive threat hunting. Serves as a technical resource for the Sales team during the sales process by answering questions and/or performing demos of SOC services.

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