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Job Description
Business Reporting Analytics Intone Networks - 4.1 Newark, CA Job Details Contract 4 hours ago
Qualifications IVR Full Job Description Required Knowledge, Skills, and Abilities:
• Any technology the candidate needs to have knowledge of: Experience with Genesys Cloud
CX, NICE
inContact, Avaya CMS, Amazon Connect, or similar • Must have skills: Knowledge of call routing, IVR reporting, and contact center operational metrics. Familiarity with scripting or automation tools (Python, R, VBA). Thank you for your assistance.