Job Description
Communications and Data Analyst at ECS Corporate Services Communications and Data Analyst at ECS Corporate Services in Portland, Oregon Posted in 10 days ago.
Job Description:
Everforth ECS is seeking a Communications and Data Analyst to work in our Portland, OR office. Please Note:
This position is contingent upon contract award. The Communications and Data Analyst supports cybersecurity program execution by developing clear communications, collecting and analyzing operational data, and producing reports, dashboards, and briefings that inform program leadership and stakeholders. This role helps translate complex cyber, operational, and performance information into accurate , actionable, and audience-appropriate products. The ideal candidate combines strong written communication skills, data analysis capability, and attention to detail. The role works with program management, SOC leadership, technical teams, assessment teams, training personnel, and other stakeholders to support reporting, decision-making, coordination, and continuous improvement across the program. Key Responsibilities Program Communications & Stakeholder Support Develop program communications, status updates, briefing materials, newsletters, announcements, meeting summaries, and stakeholder-facing messaging. Translate technical cybersecurity, operational, and assessment information into clear business, mission, and executive-level language. Support preparation of recurring leadership briefings, governance materials, customer updates, and cross-functional communications. Coordinate with program teams to ensure communications are accurate , timely , consistent, and aligned with program priorities. Data Collection & Analysis Collect, clean, organize, and validate data from program, operational, security, training, assessment, and reporting sources. Analyze performance trends, workload indicators, service metrics, issue patterns, and other program data to support decision-making. Identify data quality issues, reporting gaps, inconsistencies, and opportunities to improve data reliability. Support ad hoc analysis requests from program leadership, SOC leadership, and functional team leads. Metrics, Reporting & Dashboard Support Develop and maintain recurring reports, dashboards, scorecards, trackers, and data visualizations for program performance and operational visibility. Track key performance indicators, milestones, action items, risks, issues, dependencies, and other program measures. Prepare data-driven summaries that highlight trends, accomplishments, risks, gaps, and recommended follow-up actions. Support reporting packages for internal reviews, customer meetings, audit readiness, compliance support, and executive briefings. Documentation & Knowledge Management Maintain program documentation, communications repositories, report templates, data dictionaries, trackers, and knowledge management resources. Support development and standardization of templates, presentation formats, reporting calendars, and communication workflows. Document meeting outcomes, decisions, action items, and follow-up requirements accurately and clearly. Ensure reports and communications are version controlled, organized, and accessible to authorized stakeholders. Cross-Functional Coordination Work with SOC analysts, threat hunters, engineers, assessors, forensics personnel, training staff, and program management to gather inputs and validate information. Coordinate data calls, reporting inputs, review cycles, deadlines, and stakeholder feedback across multiple functional areas. Support meeting facilitation, agenda development, read-ahead materials, minutes, and action item tracking. Help ensure program communications and reports reflect current priorities, operational status, risks, and accomplishments. Continuous Improvement & Quality Support Recommend improvements to reporting processes, metrics definitions, data collection methods, dashboards, and communication products. Support lessons-learned activities by capturing feedback, analyzing recurring issues, and documenting improvement actions. Review reports and communications for clarity, accuracy, consistency, grammar, formatting, and alignment with stakeholder needs. Stay current with relevant data analysis, visualization, communications, and cybersecurity program support practices. 3-5 years of experience in communications, data analysis, reporting, program analysis, business analysis, cybersecurity operations support, or a related field. Experience developing clear written products such as reports, briefings, status updates, meeting notes, dashboards, or stakeholder communications. Working knowledge of data collection, validation, analysis, metrics reporting, and visualization practices. Proficiency with Microsoft Office tools, including Excel and PowerPoint, and experience using collaboration or project tracking tools. Ability to synthesize technical and operational information into concise, accurate , and audience-appropriate communications. Strong attention to detail, organization, time management, and stakeholder coordination skills.
