Principal, Engineer - Contact Center
Job
Macy's
Johns Creek, GA (In Person)
Full-Time
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Job Description
Principal, Engineer
- Contact Center Macy's 180,600-300,900 paid time off, paid holidays, tuition reimbursement, 401(k) 5985 State Bridge Road (Show on map) May 11, 2026 Be part of an amazing story.
- Expertise in designing and leading the implementation of multiple system components, ensuring solutions meet functional and non-functional requirements. Technical Proficiency
- Deep knowledge of Java and Python, with strong understanding of data structures and algorithms, actively contributing to hands-on development. Cloud Migration & Architecture
- Experience migrating workloads from on-premises environments to cloud platforms, specifically Google Cloud Platform (GCP), and designing scalable, reliable cloud-native solutions. Packaged Software Design
- Experience in designing and implementing packaged software solutions in complex, enterprise environments. Collaboration & Communication
- Ability to coordinate and collaborate across cross-functional teams, clearly conveying technical trade-offs and solutions to stakeholders at all levels, including senior management and external partners. Agile Methodologies
- Proficiency in Agile frameworks, participating in ceremonies, iterative development, estimations, and collaborative design sessions. Innovation & Prototyping
- Experience partnering with product managers and engineers to prototype advanced technologies, such as machine learning, and validating them with production data. Problem Solving
- Skilled in identifying and resolving complex technical challenges, removing blockers, and ensuring smooth project execution. Mentorship & Leadership
- Ability to mentor engineers, provide constructive code reviews, and take on additional technical and leadership responsibilities as needed. Project Management & Prioritization
- Experience managing multiple projects, prioritizing work effectively, and communicating timelines and objectives clearly to team members. Ownership & Accountability
- Demonstrates strong ownership of products or projects, taking responsibility for outcomes and driving initiatives to successful completion.
- apply today!
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