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Job Description
ABOUT US
Life Chiropractic College West (Life West), is a leader in chiropractic education. Our dedicated focus on the profession sets us apart from other institutions making our doctoral and continuing education programs some of the most sought-after in the world. Through a leading-edge curriculum and clinical training experience, we provide graduates with the knowledge, skills, philosophies, attitudes, and competencies to be the best in their field. Life West also empowers transformation. We believe that an outstanding education provides opportunities and resources far beyond the classroom experience. Our mission is to support the full career lifecycle from the classroom to retirement.
CORE VALUES
The vision of Life West is to create a brighter future for humanity through graduating chiropractors who have a deep understanding of service, and of the innate potential of the human body to heal and adapt to its environment. The Doctor of Chiropractic program prepares graduates for personal and professional fulfilment in a climate of giving, doing, loving and serving from a place of abundance.
VISION & CHARTER
The Office of Institutional Research & Assessment (OIRA) provides reliable information, analysis, and decision-support in service of institutional planning, policy formation, accreditation, assessment of student learning, institutional effectiveness, and continuous improvement. OIRA coordinates mandatory and voluntary reporting of institutional data to internal and external constituencies, including the U.S. Department of Education through IPEDS, the WASC Senior College and University Commission (WSCUC), and the Council on Chiropractic Education (CCE). OIRA collaborates with faculty, academic leaders, student support units, the Health Center, and other departments across campus to develop and implement institution-wide systems for assessing student learning, program effectiveness, clinical education, student success, and unit effectiveness. OIRA also works closely with Academic Affairs and related instructional support areas to strengthen faculty development, course improvement, data literacy, and evidence-informed decision-making. The Office is guided by the Association for Institutional Research Code of Ethics and Professional Practice, the AIR Statement of Ethical Principles, and institutional expectations for ethical, accurate, and responsible use of student and institutional data. PURPOSE Reporting jointly to the Health Center Compliance Officer and the Educational Technology Manager, and working in close collaboration with the Office of Institutional Research & Assessment, the Learning Analytics Specialist supports the collection, validation, analysis, reporting, and communication of learning data across Health Center systems, the learning management system, and related educational technology platforms. This entry-level analyst role supports analyses that inform student learning, clinical education, student progression, retention, timely completion, accreditation evidence, and excellence in teaching and instruction. The position assists in synthesizing data from Health Center systems, the learning management system (LMS) platform, student information system (SIS), assessment tools, surveys, and related instructional systems to produce validated metrics, dashboards, reports, and analytic products that inform academic, clinical, operational, and institutional decision-making. The Learning Analytics Specialist helps translate student learning data into clear, actionable information for faculty, academic leaders, Health Center leadership, instructional support staff, governance bodies, and institutional effectiveness processes.
RESPONSIBILITES
Specific duties and responsibilities for the Learning Analytics Specialist include, but are not limited to, the following. Learning Analytics, Data Integration, and Quality Management Conduct learning analytics projects in collaboration with the Health Center Compliance Officer, Educational Technology Manager, OIRA, Academic Affairs, Health Center leadership, faculty, and other campus partners. Assist with the development, maintenance, validation, and improvement of dashboards, datasets, and reports from Health Center systems, the learning management system (LMS), student information system (SIS), assessment platforms, surveys, and other relevant educational technologies. Perform data validation, reconciliation, cleansing, and quality review to support consistent, accurate, and repeatable reporting of learning, engagement, clinical education, progression, and student success metrics. Maintain data documentation, metric definitions, data dictionaries, metadata, change logs, submission timelines, validation logs, and reporting logic for dashboards, recurring reports, accreditation evidence, and analyses submitted to internal and external stakeholders. Identify gaps, inconsistencies, or limitations in Health Center and LMS data structures and bring forward recommendations to improve data quality, usability, reporting accuracy, and decision-support. Student Progression, Retention, and Learning Success Analytics Support analyses that identify patterns related to student progression, course engagement, clinical education milestones, academic risk, stop-out risk, delayed progression, retention, completion, and readiness for key educational transitions such as preceptorship. Assist with cohort, course, pathway, and program-level analyses to support evidence-informed decision-making related to student success metrics, learning outcome achievement, clinical performance, and academic support. Support early-alert, retention, and student success efforts by monitoring actionable indicators, identifying trends, and helping evaluate the reach and effectiveness of academic support strategies. Apply experience in student retention to support students who have communicated an intention to withdraw, students experiencing academic or clinical progression concerns, and students who may be at risk of attrition. Dashboards, Reporting, and Decision-Support Products Assist in developing and maintaining dashboards, recurring reports, and decision-support tools for Health Center leadership, academic leaders, program directors, faculty, student support, instructional support staff, governance groups, and institutional effectiveness processes. Produce routine and ad-hoc analyses to answer institutional, academic, clinical, accreditation, assessment, and student success questions while ensuring findings are accurate, replicable, and clearly documented. Prepare concise summaries, briefs, visualizations, and presentations that clearly communicate findings, limitations, implications, and recommended next steps for technical and non-technical audiences. Support the appropriate use of information managed by OIRA for institutional reports, concept papers, benchmarking analyses, strategic planning, accreditation evidence, program review, and institutional effectiveness reporting. Teaching, Learning, Clinical Education, and Course Improvement Analytics Analyze LMS engagement, learning assessment patterns, course activity, instructional design characteristics, learning outcome achievement, clinical education data, and related student performance indicators to support excellence in teaching, learning, and clinical instruction. Partner with faculty, Health Center leadership, Academic Affairs, and instructional support units to help translate learning analytics into practical feedback loops that support course improvement, clinical education, student support, and faculty development. Provide targeted analytics for high-enrollment courses, clinically significant learning experiences, program-level learning outcomes, and other areas identified as priorities for student success, institutional and programmatic accreditation, or continuous improvement. Support faculty and staff in understanding and appropriately interpreting learning analytics, including the limitations of available data and the importance of responsible, ethical, and contextualized use of student information. Perform other duties as assigned.
GENERAL PERFORMANCE STANDARDS AND EXPECTATIONS
In addition to satisfactory performance on all of the responsibilities for this position, all College employees must fulfill the following basic performance expectations: 1.
Values, Mission and Goals:
All employees are expected to know and work by the College's values, mission and goals as set out in the college Strategic Plan. 2.
Customer Service:
All College employees will strive to provide outstanding customer service to everyone they serve including students, the community and fellow employees. 3.
Grooming and Appearance:
College employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance 4.
Safety Awareness:
College employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided, depending on the position. 5.
Attendance Standards:
College employees are expected to attend their work assignments and schedules at all times, pursuant to the College's Employee Handbook. 6.
Training:
College employees are expected to attend College-provided training sessions and meetings when deemed necessary or required. 7.
Continuous Improvement:
College employees are expected to give attention to continuous assessment and improvement of the position's assigned set of duties and responsibilities.
SKILLS & EXPERIENCE
EDUCATION & TRAINING
REQUIREMENTS
Bachelor's degree from an accredited college or university in data analytics, statistics, information systems, computer science, educational research, psychology, or a closely related field. At least one year of related experience involving data analysis, reporting, educational technology, institutional research, student success, learning analytics, student retention, or a closely related area. Related experience may include student employment, graduate assistantships, internships, research assistantships, or project-based analytic work. Demonstrated ability to collect, clean, validate, analyze, and communicate data findings. Ability to manage priorities, schedules, and multiple assigned tasks to meet deadlines. Ability to function effectively under time constraints and shifting priorities. Ability to work collaboratively with colleagues of varied technical backgrounds and levels of data literacy. Ability to analyze data, identify trends, and communicate findings using appropriate methods. Ability to develop, administer, and analyze online surveys or related data-collection tools. Ability to identify and apply new strategies, techniques, tools, and acquired knowledge to assigned tasks. Ability to maintain confidentiality and handle student and institutional data responsibly.
PREFERRED SKILLS AND EDUCATION
Two or more years of related experience involving data collection, data retrieval, analysis, dashboard development, assessment, learning analytics, reporting, student retention, or institutional research. Previous experience in higher education, preferably in institutional research. Experience working with student success metrics such as retention, progression, completion, academic risk, course performance, student engagement, or time-to-completion. Experience using Excel, SPSS, R, Python, SQL, or similar tools to manipulate data and conduct analyses. Experience with data visualization platforms such as Power BI, Tableau, Informer, or similar tools. Experience with online survey platforms such as Qualtrics. Familiarity with learning management systems such as Canvas, Blackboard, Brightspace, or similar platforms. Familiarity with student information systems, Health Center or clinical education systems, assessment platforms, or other educational technology systems. Experience translating data findings into clear, non-technical language for faculty, staff, and leadership audiences. Experience developing or maintaining data dictionaries, metric definitions, validation logs, change logs, documentation standards, or repeatable reporting processes. Familiarity with data governance practices, including access controls, documentation, data definitions, privacy, and responsible use of student information. Familiarity with trends in higher education, particularly student success, equitable outcome achievement, assessment of student learning, teaching effectiveness, accreditation, and continuous improvement.
KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS
Foundational quantitative reasoning, including descriptive statistics, trend analysis, segmentation, and introductory inferential or predictive techniques appropriate to the context. Knowledge of ethical and privacy-minded handling of student information, including FERPA-aligned practices, appropriate aggregation, and access discipline. Ability to work with student, course, clinical education, and learning management data, including term structures, course sections, modalities, grades, attempts, withdrawals, engagement patterns, assessment results, and progression milestones. Ability to translate institutional questions about student success, learning, clinical education, retention, teaching effectiveness, and course design into measurable definitions, analytic plans, and decision-ready outputs, with appropriate guidance and support. Skill in data storytelling, including the ability to craft clear narratives, visuals, and short interpretations that respect nuance and avoid overclaiming. Ability to self-initiate in a results-oriented workplace. Ability to independently manage assigned projects, determine priorities, and meet deadlines. Strong attention to detail and commitment to data accuracy. Ability to collaborate across academic, clinical, administrative, technical, and student support teams. Ability to listen carefully, refine ambiguous requests, and develop usable deliverables. Interest in learning new tools and skills necessary to perform the work. Desire to go beyond the immediate request or assigned task to "follow the data" where appropriate. Commitment to continuous improvement, student success, responsible data use, and institutional effectiveness.
PHYSICAL DEMANDS
Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate and exchange information; collect, compile, and prepare work documents; and set up and maintain work files. Must be able to lift 25 lbs., retrieve and place materials on high shelves and on floor-level shelves; standing, walking, carrying, grasping, hearing, seeing, sitting, kneeling, climbing, balancing, stooping, crouching, and reaching.
WORKING CONDITIONS
Work performed in a general office, classroom, and laboratory environment. Potential for hybrid/remote arrangement. Life West is an Equal Opportunity Employer. It is the College's policy to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, sexual orientation, membership or non-membership in an employee organization or on the basis of personal favoritism or other non-merit factors except where otherwise provided by law. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Life Chiropractic College West. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
RESPONSIBILITIES
Work with data providers to maintain data quality and credibility
QUALIFICATIONS
Minimum of one year work experience with statistical software programs
BENEFITS
Life Chiropractic College West offers a competitive pay package with attractive benefits
