Sr Process Optimization Specialist

FLSA STATUS

Exempt

QUALIFICATIONS EDUCATION

Bachelor's degree required

EXPERIENCE

Five years experience working with decision support systems Healthcare industry experience preferred

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Strong data analysis and problem resolution skills Knowledge of time & attendance and scheduling practices and the ability to analyze the associated data to identify improvement opportunities Extensive knowledge of current technologies, data warehousing and statistics. Strong ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure timely and accurate completion. Knowledge of Heath Care Industry (Clinical, Finance/Accounting, Research) preferred Demonstrated ability to work independently and take initiative Excellent analytical, organizational, and prioritization skills Strong communication , teamwork and interpersonal skills. And ability to communicate throughout all levels of the organization

ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS

Supports team by maintaining and improving the quality and integrity of data collected for decision-making and partners across the organization to ensure consistent reporting of information. Communicates effectively with end users, vendors, peers and management on system related topics and issues. Serves as role model, mentors and supports Process Optimization Specialist as needed.

SERVICE ESSENTIAL FUNCTIONS

Analyzes and makes recommendations for improved data quality. Partners with stakeholders to identify areas of inefficiency/duplications as well as areas of efficiency

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Leads or participates in process improvement projects and committees charged with improving patient care delivery systems and processes by offering analytic skills and knowledge of available data. Assists team in the development, implementation, and maintenance of automated and integrated methodologies for data collection, retrieval presentation, analysis and interpretation. Ensures all reported data and information are accurate, consistent, relevant and timely.

FINANCE ESSENTIAL FUNCTIONS

Identify financial and statistical information needed to support decision makers.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Participates in the selection process and implementation of new solutions that improve integration/optimization of processes/systems Supports operational teams by providing advice in operational and strategic technology decisions

SUPPLEMENTAL REQUIREMENTS WORK ATTIRE

Uniform:

No Scrubs:

Yes Business professional: Yes Other (department approved): No ON-CALL

• Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. On Call
• No TRAVEL
• Travel specifications may vary by department
• May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No