Data Center Technician IC2

Data Center Technician - IC2

Location:

Goodyear, AZ. As a Data Center Technician II , you will work closely with Data Center Leads to install, troubleshoot, and maintain servers, networking equipment, and cabling. This role requires advanced technical proficiency, strong problem-solving skills, and the ability to work independently while supporting critical data center operations. Preferred Qualifications Associate or bachelor's degree in a related field, or currently pursuing one. Experience with Data Center industry best practices. Familiarity with inventory management systems and data center operational workflows. Demonstrated ability to mentor junior technicians and contribute to team development. How You Will Make an Impact Manage and execute the ticket management process with accuracy and efficiency. Apply advanced diagnostic methods to troubleshoot and resolve complex data center equipment issues. Accurately pull and manage inventory according to established processes and update inventory systems promptly. Perform server repairs , including replacing hard drives, RAM, motherboards, and other components. Physically assist with moving and racking equipment for projects and operational needs. We are Hardware/Component replacement focused with the possibility of delving into software in the future Lead or support special projects with minimal supervision, ensuring timely completion. Assist with training new hires and working with our Global Training Team Carry out Lead responsibilities when the Data Center Lead is out of office or engaged on other projects , ensuring continuity of operations and team coordination. Identify and escalate recurring issues or risks to management proactively. Maintain compliance with safety standards and operational best practices. Perform additional tasks as directed by management to support data center reliability and efficiency. What You Will Need to Succeed High School Diploma or GED (Associate or Bachelor's degree preferred). A Real ID or other federally accepted identification for U.S. travel. Minimum 2 years of experience in data center operations or computer hardware repair. Strong hands-on experience with computer hardware diagnostics and repair . Ability to travel to supported data center locations. Proficiency in learning and adapting to new software tools quickly. Excellent professional communication skills , both verbal and written. Ability to multi-task , prioritize effectively, and work independently with minimal supervision. Comfortable wearing Personal Protective Equipment (PPE) for extended periods. Ability to safely lift, push, pull, and move at least 50 pounds . Capable of walking long distances throughout the day. Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year. #LI-TS1