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Job Description
Datacenter Technician at TECEZE Datacenter Technician at TECEZE in Kearny, New Jersey Posted in 11 days ago.
Type:
full-time
Job Description:
Job Title:
Data Center Technician role
Location:
Weehawken, NJ/ Onsite This position is only for 2 Weeks project. Please type, I confirm that I have not been submitted for this role by any other vendor or agency, and I authorize to Teceze to represent me for this opportunity. Please proceed with my application and let me know if you need any additional information.
Job Description:
We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Who We Are We are a global IT solutions and services provider, specializing in infrastructure support, managed services, cloud solutions, and cybersecurity . Our mission is to deliver reliable, scalable, and secure IT services that help businesses run efficiently. By joining our team, you'll be part of a collaborative environment where technical expertise and customer success go hand in hand.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
Basics knowledge / understanding of assigning switch ports to specific VLANs
Patch phone ports to switch as needed
Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
Troubleshoot and replace network switch chassis blades when required
Good to have understanding of any Data Center Infrastructure Management Application
A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
Basic Knowledge of Monitoring tools such as Solarwinds, etc...
Networking and Operating System basics
Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
Basic knowledge about Hardware like Servers, Storage devices
Knowledge to understand Monitoring Tool outcome
Basic knowledge of ITSM tool preferably ServiceNow