Datacenter Technician

Datacenter Technician at TECEZE Datacenter Technician at TECEZE in Union City, New Jersey Posted in 1 day ago.

Type:

full-time

Job Description:

Job Title:

Data Center Technician role

Location:

Weehawken, NJ/ Onsite This position is only for 2 Weeks project. Please type, I confirm that I have not been submitted for this role by any other vendor or agency, and I authorize to Teceze to represent me for this opportunity. Please proceed with my application and let me know if you need any additional information.

Job Description:

We are seeking a skilled Deskside Support with 3-5 years of experience in IT infrastructure support. The role involves handling basic networking, data center operations, monitoring tools, hardware troubleshooting, and ITSM tools . You will act as the on-site support partner, assisting internal teams, customers, and vendors in troubleshooting and resolving technical issues. This is a hands-on role that requires both technical knowledge and the ability to communicate effectively with remote teams. Who We Are We are a global IT solutions and services provider, specializing in infrastructure support, managed services, cloud solutions, and cybersecurity . Our mission is to deliver reliable, scalable, and secure IT services that help businesses run efficiently. By joining our team, you'll be part of a collaborative environment where technical expertise and customer success go hand in hand.

Job Description:

Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc...
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years experience in above mentioned area give me the scope of the job and who we are and how to apply.