On-Site Service Engineer AI Data Center

Prev On-Site Service Engineer - AI Data Center#26-06763 Spartanburg, SC Barstow, TX Childress, TX Lisle, IL Columbus, OH Afton, TX Muskogee, OK All On-site Job Description Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

On-Site Service Engineer - AI Data Center Location(s): Spartanburg, SC

Job Description:

Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolvingplex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most. What You'll Do Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime. Perform hardware maintenance including server builds, swaps,ponent replacements, and firmware updates. Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate. Support both reactive and preventive maintenance following established procedures. Collaborate with internal teams and customers during service events to ensure clearmunication and resolution. Document work performed and contribute to d knowledge and best practices. Participate in on-call rotations and support extended coverage when needed. What You Bring Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment. Hands-on skills with serverponents (CPU, memory, power supplies, GPUs, etc.). Familiarity with Linux or similar operating systems. Strong troubleshooting and problem-solving abilities. Comfortable working independently on-site andmunicating clearly with customers. Willingness to learn and support emerging technologies, including AI platforms. Qualifications 3-5+ years of experience in technical support, field service, or data center roles. Associate or bachelor's degree in IT or related field (or equivalent experience). Dell or other vendor certifications are a plus, but not required. Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules.

US CITIZENSHIP REQUIRED

Yes Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

Travel:

No Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.