MS Teams & In-person Position Requirements. The CPA Work includes, but is not limited to, the following: Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program. Responsible for functional
CAPPS HR/PY
Payroll module support, including, but not limited to: Provide day to day functional support for the PeopleSoft 9.2 Payroll module. Troubleshoot payroll issues, including calculation errors, retro pay, tax discrepancies, and integration failures.
Support the full payroll cycle:
pay calendars, paysheets, payroll calculation, confirmation, and post confirmation auditing. Maintain payroll configuration, including earnings codes, deduction codes, garnishments, tax setups, pay groups, and tax reporting. Collaborate with Time & Labor and Human Resources (HR) teams on end to end process accuracy. Create, modify, and troubleshoot PS/Queries for payroll reporting and data validation. Work with technical teams to support enhancements, integrations, data loads, and application fixes. Assist in applying PUM updates, testing patches, and validating tax updates. Document functional procedures, test scripts, and configuration changes. Provide user support, training, and guidance to payroll operations teams. Participate in audit activities and ensure adherence to internal controls. Provide agencies with assistance with quarterly 941 reconciliations to resolve discrepancies. Perform CYE configurations specific to CAPPS Central processing Perform W-2 validation, and reconciliation. o Collaborate and coordinate with Payroll Policy to file W-2/W-3s with the Social Security Administration on time and accurately Responsible for assisting with payroll configurations and processing, including, but not limited to: Setting up earning codes, accumulators, pay groups, rate codes, pay calendars, deductions, garnishments, and commitment accounting. Running payroll cycles (On-Cycle, Off-Cycle, Return Monies, Cancellations/Reversals). Troubleshooting payroll errors and resolving payroll production issues. Creating and validating W-2 form during CYE. Oversight for tax update implementations. Handling Right-to-Stop incentives. Oversight for 3rd-Party Sick Pay during CYE. Creating and supporting the synchronization of CAPPS payroll with
SPRS/USAS
using an online interface in CAPPS. Supporting payroll approval workflows between systems. Responsible for assisting with functional configuration skills, including, but not limited to: Setting up tables (job codes, positions, departments, compensation, etc.) Understanding HR business units, Set IDs, and Table structures Configuring workflow (AWE-Approval Workflow Engine) Creating queries using PS/Query and SAP Business Objects Responsible for providing functional support for the
CAPPS HR/PY
applications, and shall be a point of contact for CAPPS agencies as applicable. Responsible for the
CAPPS HR/PY
functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned. Functional configurations include, but are not limited to, PeopleSoft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others). Additionally, responsible for assisting with AWE - Approval Workflow Engine, including but not limited to: Workflow Configuration and Setup User and Role Management Notifications and Worklist Management Monitoring and Troubleshooting Customization and Extensibility Performance and Maintenance Testing and Documentation Responsible for technical skillsets for applicable tools, including, but not limited to: Understanding Application Designer (records, fields, pages, components) Integration Broker (Web Services, REST/SOAP Integrations) SQR and BI Publisher report customization SQL Proficiency Understanding of PeopleSoft security, inclusive of State of Texas multitenancy requirements Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information. Responsible for assisting with monitoring all payroll batch jobs, including, but not limited to: Tracking job schedules Monitoring job execution Detecting and responding to failures Validating output Managing dependencies Performance tuning Documentation Proper communication and escalation Ensuring compliance when schedules must be altered Responsible for assisting with tools and environment knowledge, including, but not limited to: PUM (PeopleSoft Update Manager) and Change Assistant Fluid UI changes and page navigation Lifecycle management and selective adoption Elasticsearch/Search Framework Data migration and compare reports Responsible for cross-functional collaboration, including, but not limited to: Strong problem-solving and troubleshooting Ability to interpret the State of Texas HR policies into system configuration and code modifications Requirements gathering for applicable break/fix or system enhancements Documentation and testing (UAT, regression testing) Incident management in systems like ServiceNow and BOSSDesk, with the ability to keep multiple systems synchronized with timely updates Communication skills when working with policy personnel, other analysts, 100+ agencies, and our Managed Services Tier 3 vendor. Understanding and accounting for interdependence on legacy systems (SPRS, HRIS, etc.). Providing structured cross-training to support junior analyst capability growth. Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Extensive knowledge of federal labor laws. 8 Required Extensive knowledge and experience performing system configuration changes. 8 Required Extensive technical skillsets needed with App Designer, Integration Broker, assorted
SQR/SQL, BI
Publisher, SAP Business Objects, etc. to support functional responsibilities. 8 Required Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance. 8 Required Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication. 8 Required Extensive experience supporting the Payroll module in PeopleSoft HCM version 9.2. 8 Required Extensive knowledge supporting and providing support with batch jobs, i.e., Run My Jobs (RMJ) 8 Required Experience preparing and presenting executive-level presentations. 8 Required Experience gathering and presenting applicable data in support of a variety of audits and open records requests. 8 Required Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements 8 Required Experience in planning and coordinating the Fiscal Year Process at a statewide level 8 Required Extensive knowledge and experience managing the Approval Workflow Engine (AWE) 8 Required Experience preparing WCAG 2.1-compliant materials for distribution. 5 Required Extensive familiarity with support tools such as PUM, Fluid, and Elastic Search. 5 Required Experience providing direct payroll support to multiple agencies, including assisting with quarterly 941 reconciliations, resolving payroll discrepancies, and coordinating corrective actions across statewide systems. 3 Required Knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business 8 Preferred Experience participating in Disaster Recovery exercises. 8 Preferred CPA experience performing SQL actions needed to keep the CAPPS and SPRS systems in sync 8 Preferred Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3. 8 Preferred Experience performing functional project management activities in support of CPA s CAPPS program 8 Preferred Extensive knowledge and understanding of State of Texas applicable policies. 8 Preferred Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies 8 Preferred Experience with and knowledge of production support activities for CPA s legacy Statewide Financial Systems
