Data Center Specialist, I - Academic Technology Services

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance.

Benefits include:

Generous Retirement Contributions :

The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.

Exceptional Health & Prescription Coverage :

Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs .

Paid Time Off :

Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.

Tuition Waiver :

Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.

Wellness and Employee Assistance Programs :

Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming , we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary .

JOB TITLE

Data Center Specialist, I This position involves on-call status and has been deemed essential as addressed in the University of Wyoming's Employee Handbook . Employees in essential positions may be required to work during emergency closures and winter closures based on the nature of their job duties and the reasons for the closure.

JOB PURPOSE

Under general supervision, perform routine, day-to-day activities to support the operation of the Data Center in accordance with established policies and procedures. Participate in an on-call rotation for after-hours response to Data Center issues. Provide customer service to Information Technology staff and contractors, and assist with physical equipment installations, relocations, and removals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitor and log Data Center operations using local and remote systems, direct observation, and user reports. Respond to and resolve basic issues related to Data Center operations, including alarms, user reports, or observed anomalies. Maintain Data Center infrastructure either directly or by coordinating with University maintenance personnel or contractors. Provide customer service and support to IT staff and co-location clients. Contribute to individual or team-based projects related to Data Center operations and maintenance under the direction of the Data Center Manager. Perform or assist with physical tasks such as installing, moving, or removing equipment (servers, networking gear, cabling, HVAC components, etc.).

COMPETENCIES

Adaptability Consistency Teamwork and Collaboration Technical/Professional Knowledge Service Orientation Analysis/Problem Identification

MINIMUM QUALIFICATIONS

Education/Experience:

Associate's degree in a related field or two (2) years of relevant work experience in Information Technology, Electrical, or HVAC. Required licensure, certification, registration or other requirements : Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP . Must be able to respond and be on site within 30 minutes during on-call period. Industry certifications in data center operations, cabling, networking, or related fields are desirable and may substitute for up to two (2) years of experience.

DESIRED QUALIFICATIONS

Data Center experience preferred Proficient with computers, networking, and Microsoft applications Experience in HVAC, Industrial Maintenance, or a related technical field

REQUIRED APPLICATION MATERIALS

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

WORK LOCATION

On-campus:

This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

WORK AUTHORIZATION REQUIREMENTS

: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position.

HIRING STATEMENT/EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu .

ABOUT LARAMIE

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website . Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/