INFORMATION SERVICES SPECIALIST I

INFORMATION SERVICES SPECIALIST I

University of Alabama, Birmingham - 4.1 Birmingham, AL Job Details $18.85 - $30.65 an hour 2 hours ago Qualifications Desktop computer repair Non-technical user support Customer communication On-site technical support Computer Science IT user and group management Associate's degree in computer science Hardware maintenance Software installation User training (technical support) Server administration Associate's degree in information technology Computer hardware Computer networking Software documentation 1 year Associate's degree Hardware diagnostics Customer service problem-solving Peripheral hardware support Entry level Information Technology Full Job Description Description

INFORMATION SERVICES SPECIALIST I

University of Alabama at Birmingham The Information Systems Specialist I provides essential technical support to ensure the reliability and effectiveness of departmental information systems. This role partners with end users to resolve issues, recommend solutions, and support day-to-day technology operations. This is an excellent opportunity for an early-career IT professional looking to build hands-on experience in systems support, troubleshooting, and user engagement in a collaborative environment . General Responsibilities Supports department information systems requirements and objectives. Consults with system users and makes software and/or hardware recommendations. Installs and/or develops customized software as required. Provides training and documentation of software. Troubleshoots, maintains and repairs as necessary any department hardware and peripherals. May maintain department file server, i.e. back-ups, additions and deletion of users, etc. Preferred Strong troubleshooting and problem-solving skills Basic knowledge of computer systems, networks, and applications Ability to communicate technical information clearly to non-technical users Strong customer service orientation Ability to work independently and as part of a team Organizational skills with attention to detail This position is onsite.

Hourly Range:

$18.85-$30.65 Qualifications Education Associate's degree in Computer Science, Information Technology or a related field And one (1) year of related experience required. Work experience may substitute for education requirement. UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

Primary Location :

University Job Category :

Information Technology Organization :

326000000

Health Info & Business Systems Employee Status :

Regular Shift :

Day/1st Shift Work Arrangement (final schedule to be determined by the department/hiring manager) : Onsite