Billing Data & Field Ticket Coordinator

Billing Data & Field Ticket Coordinator Fort Smith, AR 72901 $16

• $20 an hour
• Full-time $16
• $20 an hour
• Full-time Job Overview Virtue Energy Services is seeking a highly motivated, detail-oriented individual to support billing operations through daily data entry and field ticket processing.

This role is critical to ensure accurate and timely billing and serves as an entry point into the company's accounting and billing functions. Duties Enter and process field tickets from digital and paper sources Maintain daily tracking logs in Excel Verify completeness and accuracy of field activity data Communicate with field personnel to clarify ticket details and resolve discrepancies Follow up on incomplete or missing submissions to ensure all required data is captured Support billing preparation and reporting processes Escalate unresolved issues to ensure billing timelines are not impacted Qualifications Strong attention to detail and accuracy Strong Excel skills required (ability to manage, track, and maintain structured data accurately) Ability to handle repetitive, high-volume data entry Strong organizational skills and reliability Strong communication skills Collaborative work integrity a must Experience in administrative or data entry roles preferred Ownership & Team Contribution This role is responsible for full ownership of assigned responsibilities, including accuracy, completeness, and timeliness of all data processed. Tasks are not considered complete until all required information is obtained and validated. Individuals are expected to take initiative in identifying missing information, communicating with appropriate personnel, and ensuring issues are resolved. As part of a small team, this position requires flexibility to assist in other administrative, or billing support functions as needed to maintain workflow continuity. Field Coordination & Communication Expectations This role requires direct coordination with field personnel to ensure all field ticket data is accurate and complete. Communication via phone and email is expected to clarify details and resolve discrepancies. This position does not have authority over field personnel but is responsible for ensuring all required information is obtained. Follow-up is expected until resolution is achieved. Unanswered questions or incomplete data are not considered acceptable stopping points. Escalation to the Billing & AR Specialist or management is expected when needed to maintain accuracy and workflow continuity. Reporting Structure & Team Coordination This position reports directly to the Corporate Financial Controller. This role works in close coordination with the Billing & Accounts Receivable Specialist to ensure all data aligns with billing requirements. Daily workflow and priorities are guided by the needs of the billing process and require consistent communication and alignment. Compensation $16

• $20 per hour depending on experience, with potential to advance into billing and accounting roles.

Career Growth Opportunity This position offers a pathway into billing and accounting functions. Employees who demonstrate accuracy, reliability, and initiative will have opportunities to take on billing responsibilities and advance within the accounting team. Work Environment Fast-paced office environment supporting field operations.

Pay:

$16.00

• $20.

00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Flexible spending account Health insurance Life insurance On-site gym Opportunities for advancement Paid sick time Paid time off Vision insurance People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Experience:

Accounts receivable: 2 years (Required)

Language:

English (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Fort Smith, AR 72901 (Required)

Work Location:

In person