Operational Performance and Benchmarking Analytics Coordinator

Operational Performance and Benchmarking Analytics Coordinator at Highmark Health in Little Rock, Arkansas, United States Job Description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW

The Operational Performance and Benchmarking Analytics Coordinator (OPBAC) role encompasses all activities required to measure our organization's performance relative to similar organizations in our industry. This includes collecting and submitting data and producing actionable reporting as supported by the Enterprise's benchmarking tool(s) for assigned entities and departments. The OPBAC is instrumental in ensuring that appropriate staff from within each facility provide and maintain essential data elements required to produce reliable and actionable data with each montly or quarterly submission. An understanding of hospital and clinical operations along with the utmost attention to the quality, integrity and completeness of data submissions are essential. Internal-facing responsibilities include creating awareness of the benchmarking process, serving as the direct contact for assigned department managers, onboarding new managers with respect to their roles/responsibilities/expectations related to operational performance and benchmarking, and disseminating reports/conducting department manager report training. External-facing responsibilities include serving as liaison to the vendor support team, networking with peer hospitals, and participating in vendor-led discussions, projects, and learning opportunities. The OPBAC must be able to review and comprehend program release notes, call information, and other communications to stay current in program updates and best practices for data submission and reporting utilization.

ESSENTIAL RESPONSIBILITIES

+ Timely and accurate submission of all data required for benchmarking on a monthly or quarterly basis according to published guidelines. This includes staying current with program updates, pulling and loading financial, payroll and charge data, and working with facility and department leaders to ensure key elements used in determining comparison groups are up-to-date. (75%) + Internal support activities including but not limited to creating awareness of the benchmarking process, serving as the direct contact for department managers, onboarding new managers with respect to their roles/responsibilities/expectations related to operational performance and benchmarking, and disseminating reports/conducting department manager report training. (10%) + External support activities including but not limited to networking with To view full details and how to apply, or